DDM Service Notification - Production Maintenance
Scheduled for Oct 18, 18:00 - 22:00 BST
Scheduled
Dear DDM Company Admin,

What is this notification about?
This notice is to advise you of maintenance activities within the Production environment for the DDM Market Service. This will deliver the BAU Release 4.3.0.2 which includes incident and defect fixes.

When is the maintenance scheduled?
Friday 18th October 2024 between 18:00 and 22:00 (UK).

How does this impact me?
During the maintenance window, users will not be able to access the DDM or Data Extract Production Service.

What action must I take?
Please cascade this information to the DDM and Data Extract users within your organisation.

Support
If you require assistance, please contact the DDM Service Desk on details below:

CTi DDM Service Desk
Phone: +44 800 024 6089
Click here for regional numbers
DDM Service Portal: https://charlestaylor.service-now.com/dasats
Posted Oct 16, 2024 - 09:54 BST
This scheduled maintenance affects: Delegated Data Manager (DDM).