What is this notification about? This notice is to advise you of maintenance activities within the Production environment for the DDM Market Service to deliver the DDM BAU release 4.11.0.3.
When is the maintenance scheduled? Friday 12th June 2026 @ 18:00 (UK) to Saturday 13th June 2026 @ 18:00 (UK)
How does this impact me? During the maintenance window, users will not be able to access the DDM or Data Extract Production Service.
For Data Extracts, the Claim.Loss_Description field has been extended from 400 characters to 1000 characters. If you consume this data in any of your systems, please ensure those systems are updated to accommodate the increased field length.
What action must I take? Please cascade this information to the DDM and Data Extract users within your organisation.