DDM Service Notification - Production Planned Maintenance

Scheduled Maintenance Report for LIMOSS

Completed

The scheduled maintenance has been completed.
Posted Apr 17, 2026 - 18:30 BST

In progress

Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted Apr 17, 2026 - 18:00 BST

Scheduled

Dear DDM Company Administrators,

What is this notification about?
This notice is to advise you of planned maintenance within the Production environment for the LIMOSS DDM Market Service. This is to update a certificate which is expiring on 24th April 2026.

When is the maintenance scheduled?
18:00 – 18:30 (UK) on Friday 17th April 2026.

How does it impact me?
During the maintenance window, users will not be able to access DDM and the Data Extract Production Service.

What action must I take?
Please cascade this information to the DDM and Data Extract users within your organisation.

Next update
No further updates will be sent.

Support
If you require assistance please contact the DDM Service Desk on details below:
CTi DDM Service Desk
Phone: +44 800 024 6089
Click here for regional numbers
DDM Service Portal: https://charlestaylor.service-now.com/dasats
Posted Apr 14, 2026 - 13:48 BST
This scheduled maintenance affected: Delegated Data Manager (DDM).