Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted Jun 06, 2025 - 18:00 BST
Update
We will be undergoing scheduled maintenance during this time.
Posted Jun 04, 2025 - 13:46 BST
Scheduled
Dear DDM Company Admin,
What is this notification about? This notice is to advise you of maintenance activities within the Production environment for the DDM Market Service to deliver the BAU Maintenance Release 4.7.0.5.
When is the maintenance scheduled? Friday 6th June 2025 between 18:00 (UK) and 22:00 (UK).
How does this impact me? During the maintenance window, users will not be able to access the DDM or Data Extract Production Service.
What action must I take? Please cascade this information to the DDM and Data Extract users within your organisation.
What does the release include? The release includes a fix for the Data Extract issue where duplicates appear when a carrier has both a syndicate and consortium stamp on a binder. Post completion of the Maintenance Release a Data Extract reload of the Contract table is recommended.
Support If you require assistance, please contact the DDM Service Desk on details below: