DDM Service Notification - Production Maintenance

Scheduled Maintenance Report for LIMOSS

Completed

The scheduled maintenance has been completed.
Posted Aug 31, 2025 - 18:00 BST

In progress

Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted Aug 29, 2025 - 18:00 BST

Scheduled

Dear DDM Company Admin,

What is this notification about?
This notice is to advise you of maintenance activities within the Production environment for the DDM Market Service to deliver the Road Map Release 4.8.0.0.

When is the maintenance scheduled?
Friday 29th August 2025 @ 18:00 (UK) to
Sunday 31st August 2025 @ 18:00 (UK).

How does this impact me?
During the maintenance window, users will not be able to access the DDM or Data Extract Production Service.

What action must I take?
Please cascade this information to the DDM and Data Extract users within your organisation.

What does the release contain?
The release contains several BAU incident fixes alongside the Credit Control functionality, which will be delivered set to off. This means no DDM user will be able to see or access the new functionality.

*A link to the release notes will be available on the LIMOSS website from Monday 1st September 2025.

Support
If you require assistance please contact the DDM Service Desk on details below:

CTi DDM Service Desk
Phone: +44 800 024 6089
Click here for regional numbers
DDM Service Portal: https://charlestaylor.service-now.com/dasats
Posted Aug 26, 2025 - 15:26 BST
This scheduled maintenance affected: Delegated Data Manager (DDM).