DDM Service Notification - Production Maintenance

Scheduled Maintenance Report for LIMOSS

Completed

The scheduled maintenance has been completed.
Posted May 09, 2026 - 18:00 BST

In progress

Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted May 08, 2026 - 18:00 BST

Scheduled

Dear DDM Company Admin,

What is this notification about?
This notice is to advise you of maintenance activities within the Production environment for the DDM Market Service to deliver the DDM BAU maintenance release 4.11.0.1.

When is the maintenance scheduled?
Friday 8th May 2026 @ 18:00 (UK) to 18:00 (UK) on Saturday 9th May 2026.

How does this impact me?
During the maintenance window, users will not be able to access the DDM or Data Extract Production Service.

What action must I take?
Please cascade this information to the DDM and Data Extract users within your organisation.

Support
If you require assistance please contact the DDM Service Desk on details below:

CTi DDM Service Desk
Phone: +44 800 024 6089
DDM Service Portal: https://charlestaylor.service-now.com/dasats
Posted May 06, 2026 - 14:51 BST
This scheduled maintenance affected: Delegated Data Manager (DDM).