All Systems Operational

Uptime over the past 90 days. View historical uptime.
Single Sign-On (SSO) Operational
LIMOSS SSO Portal Operational
API Gateway Operational
Devolved Admin Portal (DAP) Operational
Delegated Data Manager (DDM) Operational
Delegated Audit Manager (DAM) Operational
GEMINI Operational
Market Business Glossary Operational
Message Exchange Operational
Structured Data Capture (SDC) Operational
Faster Claims Payment (FCP) Operational
Global Events Observer (GEO) Operational
LIMOSS Academy Operational
LIMOSS Service Desk Operational
LIMOSS Website Operational
Single Sign-On (Pre-Prod) Operational
Devolved Admin Portal (Pre-Prod) Operational
API Gateway (Pre-prod) Operational
LIMOSS SSO Portal (Pre-prod) Operational
Message Exchange (MAT) Operational
Single Sign-On (Sandbox) Operational
Devolved Admin Portal (Sandbox) Operational
LIMOSS SSO Portal (Sandbox) Operational
API Gateway (Sandbox) Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Scheduled Maintenance

DDM Service Notification - Production Maintenance Nov 6, 2026 18:00 - Nov 7, 2026 06:00 GMT

Dear DDM Company Admin,

What is this notification about?
This notice is to advise you of maintenance activities within the Production environment for the DDM Market Service to deliver the DDM BAU release 4.11.1.5.

When is the maintenance scheduled?
Friday 6th November 2026 at 18:00 (UK) to Saturday 7th November 2026 at 18:00 (UK).

How does this impact me?
During the maintenance window, users will not be able to access the DDM or Data Extract Production Service.

What action must I take?
Please cascade this information to the DDM and Data Extract users within your organisation.

Support
If you require assistance, please contact the CTI Service Desk on details below:

CTi DDM Service Desk
Phone: +44 800 024 6089
DDM Service Portal: https://ctinsuretech.service-now.com/csm
Posted on Nov 04, 2026 - 10:45 GMT

Market Business Glossary Service Notification - Production Planned Release Nov 7, 2026 07:00-17:00 GMT

Dear Market Business Glossary User,

What is this notification about?
This notice is to advise you of a planned release within the Production environment for the Market Business Glossary, which will deliver additional functionality for the LMA Bodily Injury Index Dataset.

When is the release scheduled?
Saturday 7th November 2026, between 07:00 and 17:00 (UK time).

How does it impact me?
During the scheduled maintenance window, the Market Business Glossary application may be temporarily unavailable.

What action must I take?
Please cascade this information to the Market Business Glossary users within your organisation.

Support
If you require any assistance, please contact the LIMOSS Service Desk at servicedesk@limoss.london.
Posted on Nov 04, 2026 - 17:49 GMT

Nov 5, 2026

No incidents reported today.

Nov 4, 2026

No incidents reported.

Nov 3, 2026

No incidents reported.

Nov 2, 2026

No incidents reported.

Nov 1, 2026

LIMOSS SSO Portal Service Notification - Production Planned Maintenance
Completed - The scheduled maintenance has been completed.
Nov 1, 08:00 GMT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 1, 07:00 GMT
Scheduled - Dear Authorised Contact,

What is this notification about?
This notice is to advise you of planned maintenance within the Production environment for the LIMOSS SSO Portal Service.

When is the maintenance scheduled?
Sunday 1st November 2026 @ 07:00 (UK) to 08:00 (UK).

How does it impact me?
During the scheduled maintenance window, users will not be able to access the LIMOSS SSO Portal Service in Production. LIMOSS SSO and the API Gateway is not impacted by this maintenance.

What action must I take?
Please cascade this information to the LIMOSS SSO users within your organisation.

Support
If you require assistance please contact the LIMOSS Service Desk on servicedesk@limoss.london.
Oct 27, 14:24 GMT

Oct 31, 2026

Devolved Admin Portal Service Notification - Production Planned Maintenance
Completed - The scheduled maintenance has been completed.
Oct 31, 20:00 GMT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 31, 19:00 GMT
Scheduled - Dear Authorised Contact,

What is this notification about?
This notice is to advise you of planned maintenance within Production environment for the Devolved Admin Portal (DAP) Service.

When is the maintenance scheduled?
Sunday 1st November 2026 @ 19:00 (UK) to 20:00 (UK).

How does it impact me?
During the scheduled maintenance window, users will not be able to access the Devolved Admin Portal (DAP) Service in Production.

Support
If you require assistance please contact the LIMOSS Service Desk on servicedesk@limoss.london.
Oct 27, 14:11 GMT
GEMINI Service Notification - Production Planned Release 26.2
Completed - The scheduled maintenance has been completed.
Oct 31, 16:00 GMT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 31, 08:01 GMT
Scheduled - Dear GEMINI User,

What is this notification about?
This notice is to advise you of a planned release to the GEMINI Market Service Production environment to deliver release 26.2.

When is the maintenance scheduled?
Saturday 31st October 2026 between 08:00 UK and 16:00 UK time.

How does it impact me?
During this time, the GEMINI Market Service will be unavailable.

What action must I take?
Please cascade this information to all GEMINI Market Service users in your organisation.
A separate communication will be sent to GEMINI Market Experts by Ecliptic.

Next update
A further communication with full release details will be issued following completion on Monday 2nd November 2026.

Support
If you require assistance, please contact the Ecliptic Helpdesk at geminihelpdesk@ecliptic.tech.
Oct 28, 11:15 GMT
Message Exchange Service Notification - Disaster Recovery (DR) Test
Completed - The scheduled maintenance has been completed.
Oct 31, 13:30 GMT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 31, 08:00 GMT
Scheduled - Dear Message Exchange Admin,

What is this notification about?
This notice is to advise you of an outage to the Production Message Exchange Market Service, as part of a planned Disaster Recovery (DR) test.

When is the DR Test scheduled?
Saturday 31st October @ 08:00 (UK) to 13:30 (UK).

How does it impact me?
During the scheduled DR window, users will not be able to access the Production Message Exchange Market Service whilst we fail back to the primary site.

What action must I take?
Please cascade this information to the Message Exchange users within your organisation.

Support
If you require assistance please contact the LIMOSS Service Desk on servicedesk@limoss.london
Oct 28, 13:42 GMT

Oct 30, 2026

No incidents reported.

Oct 29, 2026

No incidents reported.

Oct 28, 2026

No incidents reported.

Oct 27, 2026

No incidents reported.

Oct 26, 2026

No incidents reported.

Oct 25, 2026

No incidents reported.

Oct 24, 2026

Message Exchange Service Notification - Planned Disaster Recovery (DR) Test
Completed - The scheduled maintenance has been completed.
Oct 24, 13:30 BST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 24, 08:00 BST
Scheduled - Dear Message Exchange Admin,

What is this notification about?
This notice is to advise you of a planned Disaster Recovery (DR) test on the Production Message Exchange Market Service, as part of our commitment to maintaining and testing business continuity plans.

When is the DR Test scheduled?
Saturday 24th October @ 08:00 (UK) to 13:30 (UK).

How does it impact me?
During the scheduled DR window, users will not be able to access the Production Message Exchange Market Service whilst we fail back to the primary site.

What action must I take?
Please cascade this information to the Message Exchange users within your organisation.

Support
If you require assistance please contact the LIMOSS Service Desk on servicedesk@limoss.london
Oct 13, 17:12 BST

Oct 23, 2026

No incidents reported.

Oct 22, 2026

No incidents reported.

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