In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 17, 2026 - 18:00 BST
Jul 17, 2026 - 18:00 BST
Scheduled - Dear DDM Company Admin,
What is this notification about?
This notice is to advise you of maintenance activities within the Production environment for the DDM Market Service to deliver the DDM BAU release 4.11.1.0.
When is the maintenance scheduled?
Friday 17th July 2026 @ 18:00 (UK) to Saturday 18th July 2026 @ 18:00 (UK)
How does this impact me?
During the maintenance window, users will not be able to access the DDM or Data Extract Production Service.
What action must I take?
Please cascade this information to the DDM and Data Extract users within your organisation.
Support
CTi DDM Service Desk
Phone: +44 800 024 6089
DDM Service Portal: https://ctinsuretech.service-now.com/csm
Jul 17, 2026 18:00 - Jul 18, 2026 18:00 BST
What is this notification about?
This notice is to advise you of maintenance activities within the Production environment for the DDM Market Service to deliver the DDM BAU release 4.11.1.0.
When is the maintenance scheduled?
Friday 17th July 2026 @ 18:00 (UK) to Saturday 18th July 2026 @ 18:00 (UK)
How does this impact me?
During the maintenance window, users will not be able to access the DDM or Data Extract Production Service.
What action must I take?
Please cascade this information to the DDM and Data Extract users within your organisation.
Support
CTi DDM Service Desk
Phone: +44 800 024 6089
DDM Service Portal: https://ctinsuretech.service-now.com/csm
Jul 17, 2026 18:00 - Jul 18, 2026 18:00 BST
Single Sign-On (SSO)
Operational
LIMOSS SSO Portal
Operational
API Gateway
Operational
Devolved Admin Portal (DAP)
Operational
Delegated Data Manager (DDM)
Under Maintenance
Delegated Audit Manager (DAM)
Operational
GEMINI
Operational
Market Business Glossary
Operational
Message Exchange
Operational
Structured Data Capture (SDC)
Operational
Faster Claims Payment (FCP)
Operational
Global Events Observer (GEO)
Operational
LIMOSS Academy
Operational
LIMOSS Service Desk
Operational
LIMOSS Website
Operational
Single Sign-On (Pre-Prod)
Operational
Devolved Admin Portal (Pre-Prod)
Operational
API Gateway (Pre-prod)
Operational
LIMOSS SSO Portal (Pre-prod)
Operational
Message Exchange (MAT)
Operational
Single Sign-On (Sandbox)
Operational
Devolved Admin Portal (Sandbox)
Operational
LIMOSS SSO Portal (Sandbox)
Operational
API Gateway (Sandbox)
Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.