All Systems Operational
Single Sign-On (SSO)
Operational
LIMOSS SSO Portal
Operational
API Gateway
Operational
Devolved Admin Portal (DAP)
Operational
Delegated Data Manager (DDM)
Operational
Delegated Audit Manager (DAM)
Operational
GEMINI
Operational
Market Business Glossary
Operational
Message Exchange
Operational
Structured Data Capture (SDC)
Operational
Faster Claims Payment (FCP)
Operational
Global Events Observer (GEO)
Operational
LIMOSS Academy
Operational
LIMOSS Service Desk
Operational
LIMOSS Website
Operational
Single Sign-On (Pre-Prod)
Operational
Devolved Admin Portal (Pre-Prod)
Operational
API Gateway (Pre-prod)
Operational
LIMOSS SSO Portal (Pre-prod)
Operational
Message Exchange (MAT)
Operational
Single Sign-On (Sandbox)
Operational
Devolved Admin Portal (Sandbox)
Operational
LIMOSS SSO Portal (Sandbox)
Operational
API Gateway (Sandbox)
Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Scheduled Maintenance
DDM Service Notification - Production Maintenance Jun 12, 2026 18:00 - Jun 13, 2026 18:00 BST
Dear DDM Company Admin,
What is this notification about?
This notice is to advise you of maintenance activities within the Production environment for the DDM Market Service to deliver the DDM BAU release 4.11.0.3.
When is the maintenance scheduled?
Friday 12th June 2026 @ 18:00 (UK) to Saturday 13th June 2026 @ 18:00 (UK)
How does this impact me?
During the maintenance window, users will not be able to access the DDM or Data Extract Production Service.
For Data Extracts, the Claim.Loss_Description field has been extended from 400 characters to 1000 characters. If you consume this data in any of your systems, please ensure those systems are updated to accommodate the increased field length.
What action must I take?
Please cascade this information to the DDM and Data Extract users within your organisation.
Support
CTi DDM Service Desk
Phone: +44 800 024 6089
DDM Service Portal: https://ctinsuretech.service-now.com/csm
Posted on Jun 09, 2026 - 17:25 BST
What is this notification about?
This notice is to advise you of maintenance activities within the Production environment for the DDM Market Service to deliver the DDM BAU release 4.11.0.3.
When is the maintenance scheduled?
Friday 12th June 2026 @ 18:00 (UK) to Saturday 13th June 2026 @ 18:00 (UK)
How does this impact me?
During the maintenance window, users will not be able to access the DDM or Data Extract Production Service.
For Data Extracts, the Claim.Loss_Description field has been extended from 400 characters to 1000 characters. If you consume this data in any of your systems, please ensure those systems are updated to accommodate the increased field length.
What action must I take?
Please cascade this information to the DDM and Data Extract users within your organisation.
Support
CTi DDM Service Desk
Phone: +44 800 024 6089
DDM Service Portal: https://ctinsuretech.service-now.com/csm
Posted on Jun 09, 2026 - 17:25 BST
GEMINI Service Notification - Production Planned Release 26.1 Jun 13, 2026 08:00-16:00 BST
Dear GEMINI User,
What is this notification about?
This notice is to advise you of a planned release within the Production environment for the GEMINI Market Service to deliver release 26.1.
When is the release scheduled?
Saturday 13th June 2026 between 08:00 UK and 16:00 UK.
How does it impact me?
During this time, the GEMINI Market Service will be unavailable.
What action must I take?
Please cascade this information to all GEMINI Market Service users in your Organisation.
A separate communication will be sent to GEMINI Market Experts by Ecliptic.
Next update
A further communication with full details of the release will be issued on completion on Monday 15th June 2026.
Support
If you require assistance, please contact the Ecliptic Helpdesk geminihelpdesk@ecliptic.tech.
Posted on Jun 11, 2026 - 12:42 BST
What is this notification about?
This notice is to advise you of a planned release within the Production environment for the GEMINI Market Service to deliver release 26.1.
When is the release scheduled?
Saturday 13th June 2026 between 08:00 UK and 16:00 UK.
How does it impact me?
During this time, the GEMINI Market Service will be unavailable.
What action must I take?
Please cascade this information to all GEMINI Market Service users in your Organisation.
A separate communication will be sent to GEMINI Market Experts by Ecliptic.
Next update
A further communication with full details of the release will be issued on completion on Monday 15th June 2026.
Support
If you require assistance, please contact the Ecliptic Helpdesk geminihelpdesk@ecliptic.tech.
Posted on Jun 11, 2026 - 12:42 BST
API Gateway Service Notification - Production Planned Maintenance Jun 14, 2026 20:00-21:00 BST
Dear Authorised Contact,
What is this notification about?
This notice is to advise you of planned maintenance within the Production environment for the API Gateway Market Service.
When is the maintenance scheduled?
Sunday 14th June 2026 @ 20:00 (UK) to 21:00 (UK).
How does it impact me?
During the scheduled maintenance window, the API Gateway and all APIs provided via the LIMOSS API Gateway will be unavailable during the maintenance window.
LIMOSS SSO authentication, and access to other services such as DDM are not expected to be impacted by this outage.
What action must I take?
All organisations are requested to:
1. Inform relevant colleagues that this maintenance is taking place and that users may experience problems with the services listed above during the stated date and times.
2. During this maintenance window, users experiencing any problems calling APIs are advised to wait until the outage has completed and retry their request.
Next update
No further reminders will be sent
Support
If you require assistance please contact the LIMOSS Service Desk on servicedesk@limoss.london.
Posted on Jun 09, 2026 - 13:48 BST
What is this notification about?
This notice is to advise you of planned maintenance within the Production environment for the API Gateway Market Service.
When is the maintenance scheduled?
Sunday 14th June 2026 @ 20:00 (UK) to 21:00 (UK).
How does it impact me?
During the scheduled maintenance window, the API Gateway and all APIs provided via the LIMOSS API Gateway will be unavailable during the maintenance window.
LIMOSS SSO authentication, and access to other services such as DDM are not expected to be impacted by this outage.
What action must I take?
All organisations are requested to:
1. Inform relevant colleagues that this maintenance is taking place and that users may experience problems with the services listed above during the stated date and times.
2. During this maintenance window, users experiencing any problems calling APIs are advised to wait until the outage has completed and retry their request.
Next update
No further reminders will be sent
Support
If you require assistance please contact the LIMOSS Service Desk on servicedesk@limoss.london.
Posted on Jun 09, 2026 - 13:48 BST