All Systems Operational

Single Sign-On (SSO) Operational
LIMOSS SSO Portal Operational
API Gateway Operational
Devolved Admin Portal (DAP) Operational
Delegated Data Manager (DDM) Operational
Delegated Audit Manager (DAM) Operational
GEMINI Operational
Market Business Glossary Operational
Message Exchange Operational
Structured Data Capture (SDC) Operational
Faster Claims Payment (FCP) Operational
Global Events Observer (GEO) Operational
LIMOSS Academy Operational
LIMOSS Service Desk Operational
LIMOSS Website Operational
Single Sign-On (Pre-Prod) Operational
Devolved Admin Portal (Pre-Prod) Operational
API Gateway (Pre-prod) Operational
LIMOSS SSO Portal (Pre-prod) Operational
Message Exchange (MAT) Operational
Single Sign-On (Sandbox) Operational
Devolved Admin Portal (Sandbox) Operational
LIMOSS SSO Portal (Sandbox) Operational
API Gateway (Sandbox) Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

Sep 26, 2026

No incidents reported today.

Sep 25, 2026

Completed - The scheduled maintenance has been completed.
Sep 25, 22:00 BST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 25, 20:00 BST
Scheduled - Dear Authorised Contact,

What is this notification about?
This notice is to advise you of planned maintenance in the Prod environment, which will affect the API Gateway and all APIs provided via the LIMOSS API Gateway.

When is the maintenance scheduled?
Friday 25th September 2026 between 20:00 and 22:00 (UK).

How does it impact me?
LIMOSS API Gateway and all APIs provided via the LIMOSS API Gateway will be unavailable to all Prod users during the maintenance window.

LIMOSS SSO authentication and access to other services such as DDM are not expected to be impacted by this outage.

What action must I take?
All organisations are requested to:
1. Inform relevant colleagues that this maintenance is taking place and that users may experience problems with the services listed above during the stated date and times.
2. During this maintenance window, users experiencing any problems calling APIs are advised to wait until the outage has completed and retry their request.

Next update
No further updates will be provided for this outage.

Support
For further information please contact the LIMOSS Service Desk servicedesk@limoss.london.

Sep 25, 12:40 BST

Sep 24, 2026

Completed - The scheduled maintenance has been completed.
Sep 24, 13:30 BST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 24, 12:00 BST
Scheduled - Dear Authorised Contact,

What is this notification about?
This notice is to advise you of planned maintenance within the Pre-Prod environment for the API Gateway.e.

When is the maintenance scheduled?
Thursday 24 September 2026 @ 12:00 (UK) to @ 13:30 (UK).

How does it impact me?
During the scheduled maintenance window, users will not be able to access the API Gateway Service in Pre-prod.

What action must I take?
Please refrain from placing API test calls in pre-prod during the outage.

Support
If you require assistance please contact the LIMOSS Service Desk on servicedesk@limoss.london.

Sep 24, 11:25 BST

Sep 23, 2026

No incidents reported.

Sep 22, 2026

No incidents reported.

Sep 21, 2026

No incidents reported.

Sep 20, 2026

Completed - The scheduled maintenance has been completed.
Sep 20, 21:00 BST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 20, 19:00 BST
Scheduled - Dear Authorised Contact,

What is this notification about?
This notice is to advise you of planned maintenance within the Production environment for the Devolved Admin Portal (DAP) Market Service.

When is the maintenance scheduled?
Sunday 20th September 2026 @ 19:00 (UK) to 21:00 (UK).

How does it impact me?
During the scheduled maintenance window, users will not be able to access the Devolved Admin Portal (DAP) Production.

What action must I take?
Please cascade this information to any User Managers or Dev Managers of DAP within your organisation.

Support
If you require assistance please contact the LIMOSS Service Desk on servicedesk@limoss.london.

Sep 15, 16:52 BST
Completed - The scheduled maintenance has been completed.
Sep 20, 07:00 BST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 20, 06:00 BST
Scheduled - Dear Authorised Contact,

What is this notification about?
This notice is to advise you of planned maintenance within the Production environment for the LIMOSS SSO Portal service.

When is the maintenance scheduled?
Sunday 20th September 2026 @ 06:00 (UK) to 07:00 (UK).

How does it impact me?
During the scheduled maintenance window, users will not be able to access the LIMOSS SSO Portal service in Production.

What action must I take?
Please cascade this information to the LIMOSS SSO users within your organisation.

Support
If you require assistance please contact the LIMOSS Service Desk on servicedesk@limoss.london.

Sep 15, 16:35 BST

Sep 19, 2026

Completed - The scheduled maintenance has been completed.
Sep 19, 18:00 BST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 18, 18:00 BST
Scheduled - Dear DDM Company Admin,

What is this notification about?
This notice is to advise you of maintenance activities within the Production environment for the DDM Market Service to deliver the DDM BAU release 4.11.1.3.

When is the maintenance scheduled?
Friday 18th September 2026 @ 18:00 (UK) to Saturday 19th September 2026 @ 18:00 (UK).

How does this impact me?
During the maintenance window, users will not be able to access the DDM or Data Extract Production Service.

What action must I take?
Please cascade this information to the DDM and Data Extract users within your organisation.

Support
If you require assistance, please contact the CTI Service Desk on details below:

CTi DDM Service Desk
Phone: +44 800 024 6089
DDM Service Portal: https://ctinsuretech.service-now.com/csm

Sep 15, 15:02 BST

Sep 18, 2026

Sep 17, 2026

Resolved - The GEO service was unavailable on 17/09/26 from 1:55pm following an unexpected server restart. MIS resolved the issue at 2:31pm on 17th.
Sep 17, 14:00 BST

Sep 16, 2026

No incidents reported.

Sep 15, 2026

No incidents reported.

Sep 14, 2026

No incidents reported.

Sep 13, 2026

No incidents reported.

Sep 12, 2026

No incidents reported.