All Systems Operational

Single Sign-On (SSO) Operational
90 days ago
100.0 % uptime
Today
LIMOSS SSO Portal Operational
90 days ago
100.0 % uptime
Today
API Gateway Operational
90 days ago
100.0 % uptime
Today
Devolved Admin Portal (DAP) Operational
90 days ago
100.0 % uptime
Today
Secure Data Exchange (SDE) Operational
90 days ago
100.0 % uptime
Today
Delegated Data Manager (DDM) Operational
90 days ago
100.0 % uptime
Today
Delegated Audit Manager (DAM) Operational
90 days ago
99.94 % uptime
Today
Gemini Operational
90 days ago
100.0 % uptime
Today
Market Business Glossary Operational
90 days ago
100.0 % uptime
Today
Message Exchange Operational
90 days ago
100.0 % uptime
Today
Structured Data Capture (SDC) Operational
90 days ago
100.0 % uptime
Today
Faster Claims Payment (FCP) Operational
90 days ago
100.0 % uptime
Today
Global Events Observer (GEO) Operational
90 days ago
100.0 % uptime
Today
LIMOSS Academy Operational
90 days ago
100.0 % uptime
Today
LIMOSS Service Desk Operational
90 days ago
100.0 % uptime
Today
LIMOSS Website Operational
90 days ago
100.0 % uptime
Today
Single Sign-On (Pre-Prod) Operational
90 days ago
100.0 % uptime
Today
Devolved Admin Portal (Pre-Prod) Operational
90 days ago
100.0 % uptime
Today
API Gateway (Pre-prod) Operational
90 days ago
100.0 % uptime
Today
LIMOSS SSO Portal (Pre-prod) Operational
90 days ago
100.0 % uptime
Today
Secure Data Exchange (Pre-Prod) Operational
90 days ago
100.0 % uptime
Today
Message Exchange (MAT) Operational
90 days ago
100.0 % uptime
Today
Single Sign-On (Sandbox) Operational
90 days ago
100.0 % uptime
Today
Devolved Admin Portal (Sandbox) Operational
90 days ago
100.0 % uptime
Today
LIMOSS SSO Portal (Sandbox) Operational
90 days ago
100.0 % uptime
Today
API Gateway (Sandbox) Operational
90 days ago
100.0 % uptime
Today
Secure Data Exchange (Sandbox) Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

Scheduled Maintenance

DDM Service Notification - MAT Environment Refresh Jan 27, 2026 09:00 - Jan 29, 2026 18:00 GMT

Dear DDM Company Admin,

What is this notification about?
This notice is to advise you of a planned refresh of the MAT (Pre-Production) environment for the DDM Market Service.

When is the environment refresh scheduled?
09:00 (UK) on Tuesday 27th January 2026 @ to 18:00 (UK) on Thursday 29th January 2026.

How does it impact me?
During the refresh activity, users will not be able to access the DDM and Data Extract Service in MAT (Pre-Prod).

What action must I take?
Please cascade this information to the DDM and Data Extract users within your organisation.

Support
If you require assistance, please contact the DDM Service Desk on details below:

CTi DDM Service Desk
Phone: +44 800 024 6089
Click here for regional numbers
DDM Service Portal: https://charlestaylor.service-now.com/dasats

Posted on Jan 15, 2026 - 15:09 GMT

DDM Service Notification - Production Maintenance Feb 6, 2026 18:00 - Feb 7, 2026 06:00 GMT

Dear DDM Company Admin,

What is this notification about?
This notice is to advise you of maintenance activities within the Production environment for the DDM Market Service to deliver the BAU maintenance release 4.10.0.1.

When is the maintenance scheduled?
Friday 6th February 2026 @ 18:00 (UK) to Saturday 7th February 2026 @ 18:00 (UK).

How does this impact me?
During the maintenance window, users will not be able to access the DDM or Data Extract Production Service.

What action must I take?
Please cascade this information to the DDM and Data Extract users within your organisation.

Support
If you require assistance please contact the DDM Service Desk on details below:

CTi DDM Service Desk
Phone: +44 800 024 6089
Click here for regional numbers
DDM Service Portal: https://charlestaylor.service-now.com/dasats

Posted on Feb 05, 2026 - 15:14 GMT

LIMOSS API Gateway Service Notification - Production Planned Maintenance Feb 8, 2026 19:00-21:00 GMT

Dear Authorised Contact,

What is this notification about?
This notice is to advise you of planned maintenance within the Production environment for the LIMOSS API Gateway Market Service.

When is the maintenance scheduled?
Sunday 8th February 2026 @ 19:00 (UK) until 21:00 (UK).

How does it impact me?
During the scheduled maintenance window, users will not be able to access the LIMOSS API Gateway Service in Production.

LIMOSS SSO authentication, and access to other services such as DDM are not expected to be impacted by this maintenance.

What action must I take?
Please cascade this information to any LIMOSS API Gateway users within your organisation and inform them that should they experience problems calling APIs during this maintenance window, that they are advised to wait until the maintenance has completed before retrying their request.

After the maintenance has completed, we advise subscribers and API publishers to place an API test call via the PROD LIMOSS API Gateway .

Next update
No further notifications will be sent.

Support
If you require assistance please contact the LIMOSS Service Desk on servicedesk@limoss.london.

Posted on Feb 03, 2026 - 16:12 GMT
Feb 6, 2026

No incidents reported today.

Feb 5, 2026

No incidents reported.

Feb 4, 2026

No incidents reported.

Feb 3, 2026

No incidents reported.

Feb 2, 2026

No incidents reported.

Feb 1, 2026

No incidents reported.

Jan 31, 2026

No incidents reported.

Jan 30, 2026

No incidents reported.

Jan 29, 2026

No incidents reported.

Jan 28, 2026

No incidents reported.

Jan 27, 2026

No incidents reported.

Jan 26, 2026

No incidents reported.

Jan 25, 2026
Completed - The scheduled maintenance has been completed.
Jan 25, 09:00 GMT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 25, 05:00 GMT
Scheduled - Dear Authorised Contact

What is this notification about?
This notice is to advise you of planned maintenance within the Production environment for SDE, DAP and the API Gateway Market Service.

When is the maintenance scheduled?
Sunday 25th January between 05:00 (UK) to 09:00 (UK).

How does it impact me?
During the scheduled maintenance window, users may find that they are not be able to access SDE, DAP or API Gateway Service Production.

Please note, LIMOSS SSO authentication, and access to other services such as DDM are not expected to be impacted by this outage.

What action must I take?
All organisations are requested to:

Inform relevant colleagues that this maintenance is taking place and that users may experience problems with the services listed above during the stated date and times.

During this maintenance window, any users experiencing problems calling APIs are advised to wait until the outage has completed before retrying their request.

After the maintenance has completed, we advise subscribers and API publishers to place an API test call via the PROD LIMOSS API Gateway .

Next update
No further updates will be provided for this outage.

Support
If you require assistance please contact the LIMOSS Service Desk on servicedesk@limoss.london.

Jan 20, 16:00 GMT
Jan 24, 2026
Completed - The scheduled maintenance has been completed.
Jan 24, 11:00 GMT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 24, 08:00 GMT
Scheduled - Dear Message Exchange Admin,

What is this notification about?
This notice is to advise you of planned maintenance within the Production environment for the Message Exchange Market Service. During the maintenance, a new SSL Certificate will be applied to all SSL connections and digital signing of all messages sent from the Production Message Exchange service.

When is the maintenance scheduled?
Saturday 24th January 2026 @08:00 (UK) till 11:00 (UK).

How does it impact me?
The SSL certificate is used for The Message Exchange (TMEL) digital signature in the SOAP envelope of the message, and for the HTTPS/SSL handshake. Without the new SSL certificate, messages through your gateway solution to The Message Exchange’s Production environment may fail.

Please note that during the scheduled maintenance window, users will not be able to access the Message Exchange Service in Production.

What action must I take?
The SSL certificate was sent with our email dated 19th Janaury 2026 and can also be obtained via the LIMOSS service desk.

Customers are advised that the SSL certificate should be (if relevant) added to any gateway solution connecting to The Message Exchange Production environment, for both your SSL connection and digital signing validation anytime between now and 00:01 on 3rd February.

If you have a system that only allows you to replace the certificate, the new certificate will be active as from Saturday 24th January, so you will have from then until the current one expires on the 2nd Feb 2026 at 23:59:59 2026 GMT to replace it.

Next update
A final reminder will be issued Wednesday 28th January.

Support
If you require assistance please contact the LIMOSS Service Desk on servicedesk@limoss.london.

Jan 20, 18:17 GMT
Jan 23, 2026

No incidents reported.