GEMINI Service Notification - UI Slow Performance Incident
Investigating - Dear GEMINI User,

What is this notification about?
This notice is to advise you that Ecliptic and their system provider are currently investigating an incident impacting the GEMINI Production Market Service.

How does it impact me?
Users may experience slow performance (delays) when accessing the GEMINI User Interface.
This is not impacting API calls being sent to GEMINI.

What action must I take?
Please cascade this information to the GEMINI users within your organisation.

Next update
A further notification will be issued once an update has been provided by Ecliptic.

Support
If you require assistance, please contact the Ecliptic Helpdesk: geminihelpdesk@ecliptic.tech.
Jun 01, 2026 - 12:35 BST
Uptime over the past 90 days. View historical uptime.
Single Sign-On (SSO) Operational
90 days ago
100.0 % uptime
Today
LIMOSS SSO Portal Operational
90 days ago
100.0 % uptime
Today
API Gateway Operational
90 days ago
100.0 % uptime
Today
Devolved Admin Portal (DAP) Operational
90 days ago
99.27 % uptime
Today
Delegated Data Manager (DDM) Operational
90 days ago
100.0 % uptime
Today
Delegated Audit Manager (DAM) Operational
90 days ago
100.0 % uptime
Today
GEMINI Degraded Performance
90 days ago
98.98 % uptime
Today
Market Business Glossary Operational
90 days ago
100.0 % uptime
Today
Message Exchange Operational
90 days ago
100.0 % uptime
Today
Structured Data Capture (SDC) Operational
90 days ago
100.0 % uptime
Today
Faster Claims Payment (FCP) Operational
90 days ago
100.0 % uptime
Today
Global Events Observer (GEO) Operational
90 days ago
100.0 % uptime
Today
LIMOSS Academy Operational
90 days ago
100.0 % uptime
Today
LIMOSS Service Desk Operational
90 days ago
100.0 % uptime
Today
LIMOSS Website Operational
90 days ago
100.0 % uptime
Today
Single Sign-On (Pre-Prod) Operational
90 days ago
100.0 % uptime
Today
Devolved Admin Portal (Pre-Prod) Operational
90 days ago
100.0 % uptime
Today
API Gateway (Pre-prod) Operational
90 days ago
100.0 % uptime
Today
LIMOSS SSO Portal (Pre-prod) Operational
90 days ago
100.0 % uptime
Today
Message Exchange (MAT) Operational
90 days ago
100.0 % uptime
Today
Single Sign-On (Sandbox) Operational
90 days ago
100.0 % uptime
Today
Devolved Admin Portal (Sandbox) Operational
90 days ago
100.0 % uptime
Today
LIMOSS SSO Portal (Sandbox) Operational
90 days ago
100.0 % uptime
Today
API Gateway (Sandbox) Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Jun 2, 2026

No incidents reported today.

Jun 1, 2026

Unresolved incident: GEMINI Service Notification - UI Slow Performance Incident.

May 31, 2026
API Gateway Service Notification - Production Planned Maintenance
Completed - The scheduled maintenance has been completed.
May 31, 22:00 BST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 31, 19:00 BST
Scheduled - Dear Authorised Contacts,

What is this notification about?
This notice is to advise you of planned maintenance within the Production environment for the API Gateway Market Service to allow for the annual certificate renewal.

When is the maintenance scheduled?
Sunday 31st May between 19:00 and 22:00 (UK).

How does it impact me?
The LIMOSS Portal, API Gateway and all APIs provided via the API Gateway will be unavailable to all users during the maintenance window.

Please note that LIMOSS SSO and access to Market Services such as DDM, is unaffected by this maintenance.

What action must I take?
All organisations are requested to:

  1. Inform relevant colleagues that this maintenance is taking place and that users may experience problems with the services listed above during the stated date and times.
  2. During this maintenance window, users experiencing any problems calling APIs are advised to wait until the outage has completed and retry their request.
  3. After the maintenance has completed, we advise all API subscribers and API publishers to test call an API via the Prod API Gateway
  4. API publishers are advised to check that their app can correctly validate the JSON Web Token (JWT) received from the API Gateway.


  • If the call is successful, no further action is required.
  • If the call fails, please update the JWT Public key or contact the LIMOSS Service Desk.

Support
If you require assistance please contact the LIMOSS Service Desk on servicedesk@limoss.london.
May 27, 09:42 BST
API Gateway Service Notification - Production Planned Maintenance
Completed - The scheduled maintenance has been completed.
May 31, 08:00 BST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 31, 07:00 BST
Scheduled - Dear Authorised Contact,

What is this notification about?
This notice is to advise you of a planned maintenance within the Production environment for the API Gateway Market Service.

When is the maintenance scheduled?
Sunday 31st May 2026 from 07:00 until 08.00 (UK).

How does it impact me?
During the scheduled maintenance window, users will not be able to place API calls via the API Gateway Service in Production.

What action must I take?
Please cascade this information to the any API Gateway users within your organisation.

Support
If you require assistance please contact the LIMOSS Service Desk on servicedesk@limoss.london.
May 26, 17:43 BST
May 30, 2026
DDM Service Notification - Production Maintenance
Completed - The scheduled maintenance has been completed.
May 30, 18:00 BST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 29, 18:00 BST
Scheduled - Dear DDM Company Admin,

What is this notification about?
This notice is to advise you of maintenance activities within the Production environment for the DDM Market Service to deliver the DDM BAU release 4.11.0.2.

When is the maintenance scheduled?
Friday 29th May 2026 @ 18:00 (UK) to 18:00 (UK) on Saturday 30th May 2026.

How does this impact me?
During the maintenance window, users will not be able to access the DDM or Data Extract Production Service.

What action must I take?
Please cascade this information to the DDM and Data Extract users within your organisation.

Support
If you require assistance please contact the DDM Service Desk on details below:

CTi DDM Service Desk
Phone: +44 800 024 6089
DDM Service Portal: https://charlestaylor.service-now.com/dasats
May 26, 14:08 BST
May 29, 2026
May 28, 2026

No incidents reported.

May 27, 2026

No incidents reported.

May 26, 2026

No incidents reported.

May 25, 2026

No incidents reported.

May 24, 2026

No incidents reported.

May 23, 2026

No incidents reported.

May 22, 2026

No incidents reported.

May 21, 2026

No incidents reported.

May 20, 2026

No incidents reported.

May 19, 2026

No incidents reported.

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