All Systems Operational

Single Sign-On (SSO) Operational
90 days ago
100.0 % uptime
Today
LIMOSS SSO Portal Operational
90 days ago
100.0 % uptime
Today
API Gateway Operational
90 days ago
100.0 % uptime
Today
Devolved Admin Portal (DAP) Operational
90 days ago
100.0 % uptime
Today
Secure Data Exchange (SDE) Operational
90 days ago
100.0 % uptime
Today
Delegated Data Manager (DDM) Operational
90 days ago
100.0 % uptime
Today
Delegated Audit Manager (DAM) Operational
90 days ago
99.94 % uptime
Today
GEMINI Operational
90 days ago
98.98 % uptime
Today
Market Business Glossary Operational
90 days ago
100.0 % uptime
Today
Message Exchange Operational
90 days ago
100.0 % uptime
Today
Structured Data Capture (SDC) Operational
90 days ago
100.0 % uptime
Today
Faster Claims Payment (FCP) Operational
90 days ago
100.0 % uptime
Today
Global Events Observer (GEO) Operational
90 days ago
100.0 % uptime
Today
LIMOSS Academy Operational
90 days ago
100.0 % uptime
Today
LIMOSS Service Desk Operational
90 days ago
100.0 % uptime
Today
LIMOSS Website Operational
90 days ago
100.0 % uptime
Today
Single Sign-On (Pre-Prod) Operational
90 days ago
100.0 % uptime
Today
Devolved Admin Portal (Pre-Prod) Operational
90 days ago
100.0 % uptime
Today
API Gateway (Pre-prod) Operational
90 days ago
100.0 % uptime
Today
LIMOSS SSO Portal (Pre-prod) Operational
90 days ago
100.0 % uptime
Today
Secure Data Exchange (Pre-Prod) Operational
90 days ago
100.0 % uptime
Today
Message Exchange (MAT) Operational
90 days ago
100.0 % uptime
Today
Single Sign-On (Sandbox) Operational
90 days ago
100.0 % uptime
Today
Devolved Admin Portal (Sandbox) Operational
90 days ago
100.0 % uptime
Today
LIMOSS SSO Portal (Sandbox) Operational
90 days ago
100.0 % uptime
Today
API Gateway (Sandbox) Operational
90 days ago
100.0 % uptime
Today
Secure Data Exchange (Sandbox) Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Apr 13, 2026

No incidents reported today.

Apr 12, 2026

No incidents reported.

Apr 11, 2026
Completed - The scheduled maintenance has been completed.
Apr 11, 18:00 BST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 10, 18:00 BST
Scheduled - Dear DDM Company Admin,

What is this notification about?
This notice is to advise you of maintenance activities within the Production environment for the DDM Market Service to deliver the DDM BAU release 4.10.1.3.

When is the maintenance scheduled?
18:00 (UK) on Friday 10th April 2026 to 18:00 (UK) on Saturday 11th April 2026.

How does this impact me?
During the maintenance window, users will not be able to access the DDM or Data Extract Production Service.

What action must I take?
Please cascade this information to the DDM and Data Extract users within your organisation.

Support
If you require assistance please contact the DDM Service Desk on details below:

CTi DDM Service Desk
Phone: +44 800 024 6089
globalservicedesktidecontactnumbers
DDM Service Portal : https://charlestaylor.service-now.com/dasats

Apr 7, 15:41 BST
Apr 10, 2026
Resolved - Dear GEMINI User,

What is this notification about?
Ecliptic and their application support partner added extra capacity to the application on Wednesday 8th April 2026, and the service has remained stable. With this workaround in place and sustained stability observed, the incident is now considered resolved. Any updates regarding this incident will be shared through MUG and SteerCo.

What action must I take?
Please cascade this information to the GEMIN users within your organisation.

Support
If you require assistance, please contact the GEMINI Helpdesk geminihelpdesk@ecliptic.tech.

Apr 10, 15:27 BST
Monitoring - The application continues to be monitored.
Apr 8, 08:51 BST
Investigating - Dear GEMINI User,

What is this notification about?
Following the notification issued earlier today, the GEMINI Production Market Service continues to experience intermittent outages.

How does it impact me?
The GEMINI service may be intermittently unavailable. This may also impact users making API calls to GEMINI. A separate notification will be sent to Writeback & Billing Vendors.

What action must I take?
Please cascade this information to the GEMINI users within your organisation.

Next update
A further update will be issued once Ecliptic and their application support partner have identified the root cause.

Support
If you require assistance, please contact the Ecliptic Help Desk: geminihelpdesk@ecliptic.tech

Apr 7, 16:44 BST
Apr 9, 2026

No incidents reported.

Apr 8, 2026
Completed - The scheduled maintenance has been completed.
Apr 8, 21:00 BST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 8, 20:00 BST
Scheduled - Dear Authorised Contact,

What is this notification about?
This notice is to advise you of planned maintenance within the Production environment for the Devolved Admin Portal (DAP) Market Service.

When is the maintenance scheduled?
Wednesday 8th April 2026 @ 20:00 (UK) to 21:00 (UK).

How does it impact me?
During the scheduled maintenance window, users may find they cannot access the Devolved Admin Portal (DAP) Market Service in Production.

What action must I take?
Please cascade this information to any User or Dev managers of DAP within your organisation.

Next update
No further updates will be sent

Support
If you require assistance please contact the LIMOSS Service Desk on servicedesk@limoss.london.

Apr 8, 09:40 BST
Apr 7, 2026
Resolved - Dear ,
What is this notification about?
This notice is to confirm the major incident which was impacting the GEMINI Production Market Service has been resolved.

What action must I take?
Please cascade this information to the GEMINI users within your organisation.

Support
If you require assistance please contact the GEMINI Helpdesk Service Desk: geminihelpdesk@ecliptic.tech.

Apr 7, 15:36 BST
Investigating - Dear GEMINI User,

What is this notification about?
This notice is to advise you of an incident that occurred and was resolved by Ecliptic and their application support provider, which impacted the GEMINI market service.

How does it impact me?
The GEMINI Production Market Service was unavailable between 14:30 - 15:15 on 7th April 2026. GEMINI is now operating as expected and continues to be monitored. Ecliptic is awaiting a Root Cause Analysis (RCA) from its application provider on what caused the incident.

What action must I take?
Please cascade this information to the GEMINI users within your organisation.

Support
If you require assistance, please contact the GEMINI Helpdesk geminihelpdesk@ecliptic.tech

Apr 7, 15:35 BST
Apr 6, 2026

No incidents reported.

Apr 5, 2026

No incidents reported.

Apr 4, 2026
Completed - The scheduled maintenance has been completed.
Apr 4, 10:00 BST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 4, 08:00 BST
Scheduled - Dear Message Exchange customer,

What is this notification about?
This notice is to advise you of planned maintenance within the Production environment for the Message Exchange Market Service.

When is the maintenance scheduled?
Saturday 4th April @ 08:00 (UK) to 10:00 (UK).

How does this impact me?
During the scheduled maintenance window, users will not be able to access the Message Exchange Service in Production.

What action must I take?
Please inform anyone in your organisation who may be using the Message Exchange service during the maintenance window.

Next update
No further updates will be sent.

Support
For further information please contact the LIMOSS Service Desk servicedesk@limoss.london.

Mar 31, 13:25 BST
Apr 3, 2026

No incidents reported.

Apr 2, 2026

No incidents reported.

Apr 1, 2026

No incidents reported.

Mar 31, 2026

No incidents reported.

Mar 30, 2026

No incidents reported.