All Systems Operational
Single Sign-On (SSO) ? Operational
90 days ago
100.0 % uptime
Today
LIMOSS SSO Portal ? Operational
90 days ago
100.0 % uptime
Today
API Gateway ? Operational
90 days ago
100.0 % uptime
Today
Devolved Admin Portal (DAP) ? Operational
90 days ago
100.0 % uptime
Today
Secure Data Exchange (SDE) ? Operational
90 days ago
100.0 % uptime
Today
Delegated Data Manager (DDM) ? Operational
90 days ago
100.0 % uptime
Today
Gemini ? Operational
90 days ago
100.0 % uptime
Today
Market Business Glossary ? Operational
90 days ago
100.0 % uptime
Today
Message Exchange ? Operational
90 days ago
100.0 % uptime
Today
Structured Data Capture (SDC) ? Operational
90 days ago
100.0 % uptime
Today
Faster Claims Payment (FCP) ? Operational
90 days ago
100.0 % uptime
Today
Global Events Observer (GEO) ? Operational
90 days ago
100.0 % uptime
Today
LIMOSS Academy ? Operational
90 days ago
100.0 % uptime
Today
LIMOSS Service Desk ? Operational
90 days ago
100.0 % uptime
Today
LIMOSS Website Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Scheduled Maintenance
Dear DDM Company Admin,

What is this notification about?
This notice is to advise you of maintenance activities within the Production environment for the DDM Market Service to deliver the November Maintenance Release, 4.4.0.1.

When is the maintenance scheduled?
Friday 22nd November 2024 between 18:00 and 22:00 (UK).

How does this impact me?
During the maintenance window, users will not be able to access the DDM or Data Extract Production Service.

What action must I take?
Please cascade this information to the DDM and Data Extract users within your organisation.

Support
If you require assistance, please contact the DDM Service Desk on details below:

CTi DDM Service Desk
Phone: +44 800 024 6089
Click here for regional numbers
DDM Service Portal: https://charlestaylor.service-now.com/dasats

Posted on Nov 19, 2024 - 15:30 GMT
Dear Authorised Contact,

What is this notification about?
This notice is to advise you of planned maintenance within the Production environment for the LIMOSS Portal.

When is the maintenance scheduled?
Sunday 24 November 2024 @ 04:00 (UK) till 08:00 (UK).

How does it impact me?
During the scheduled maintenance window, users will not be able to log onto the LIMOSS Portal in Production.

LIMOSS SSO authentication and the API Gateway are not, expected to be impacted by this maintenance.

What action must I take?
Please cascade this information to the LIMOSS SSO users within your organisation.

Next update
No further updates will be provided for this maintenance.

Support
For further information please contact the LIMOSS Service Desk servicedesk@limoss.london.

Posted on Nov 19, 2024 - 15:13 GMT
Past Incidents
Nov 20, 2024

No incidents reported today.

Nov 19, 2024

No incidents reported.

Nov 18, 2024

No incidents reported.

Nov 17, 2024

No incidents reported.

Nov 16, 2024
Completed - The scheduled maintenance has been completed.
Nov 16, 16:00 GMT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 16, 08:00 GMT
Scheduled - Dear Market Business Glossary User,

What is this notification about?
This notice is to advise you of planned maintenance within the Production environment for the Market Business Glossary.

When is the maintenance scheduled?
Saturday 16th November 2024 between 08:00 – 16:00 (UK).

How does it impact me?
During the scheduled maintenance window, users will not be able to access the Market Business Glossary in Production.

What action must I take?
Please cascade this information to the Market Business Glossary users within your organisation.

Support
If you require assistance please contact the LIMOSS Service Desk servicedesk@limoss.london

Nov 13, 16:16 GMT
Completed - The scheduled maintenance has been completed.
Nov 16, 12:00 GMT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 16, 08:00 GMT
Scheduled - Dear DDM Company Admin,

What is this notification about?
This notice is to advise you of maintenance activities within the Production environment for the DDM Market Service to deliver the elective cohort release 4.4.0.0.

When is the emergency maintenance scheduled?
Saturday 16th November 2024 between 08:00 and 12:00 (UK).

How does this impact me?
During the maintenance window, users will not be able to access the DDM and Data Extract Production Service.

What action must I take?
Please cascade this information to the DDM and Data Extract users within your organisation.

Support
If you require assistance, please contact the DDM Service Desk on details below:

CTi DDM Service Desk
Phone: +44 800 024 6089
Click here for regional numbers
DDM Service Portal: https://charlestaylor.service-now.com/dasats

Nov 12, 15:51 GMT
Nov 15, 2024

No incidents reported.

Nov 14, 2024

No incidents reported.

Nov 13, 2024

No incidents reported.

Nov 12, 2024

No incidents reported.

Nov 11, 2024

No incidents reported.

Nov 10, 2024

No incidents reported.

Nov 9, 2024
Completed - The scheduled maintenance has been completed.
Nov 9, 14:00 GMT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 9, 08:00 GMT
Scheduled - Dear GEMINI User,

What is this notification about?
This notice is to advise you of planned maintenance within the Production environment for the GEMINI Market Service.

When is the maintenance scheduled?
Saturday 9th November 2024 @ 08:00 - 14:00 (UK).

How does it impact me?
During the scheduled maintenance window, users will not be able to access the GEMINI Service in Production.

What action must I take?
Please cascade this information to the GEMINI users within your organisation.

Support
If you require assistance please contact the LIMOSS Service Desk servicedesk@limoss.london

Nov 6, 14:41 GMT
Nov 8, 2024

No incidents reported.

Nov 7, 2024
Resolved - Dear DDM Company Admin,

What is this notification about?
This notice is to advise you that the intermittent Microsoft Azure issue, impacting the upload of BDXs within the Production environment for the DDM Market Service has been resolved.

What action must I take?
Please cascade this information to the DDM and Data Extract users within your organisation.

Support
If you require assistance please contact the DDM Service Desk on details below:

CTi DDM Service Desk
Phone: +44 800 024 6089
Click here for regional numbers

DDM Service Portal: https://charlestaylor.service-now.com/dasats

Nov 7, 09:20 GMT
Investigating - Dear DDM Company Admin,

What is this notification about?
This notice is to advise you of an intermittent Microsoft Azure issue, impacting the upload of BDXs within the Production environment for the DDM Market Service.

How does it impact me?
Users may experience intermittent issues and see an exception error while uploading BDXs on DDM. The exception error is displayed as a ‘Malware Scan – Timed out’.

What action must I take?
Please cascade this information to the DDM and Data Extract users within your organisation.

Next update
CTI are working with Microsoft to identify the root cause and any required fix. As soon as an update is received from Microsoft, LIMOSS will issue a further notification.

Support
If you require assistance please contact the DDM Service Desk on details below:

CTi DDM Service Desk
Phone: +44 800 024 6089
Click here for regional numbers

DDM Service Portal: https://charlestaylor.service-now.com/dasats

Nov 6, 16:54 GMT
Nov 6, 2024