All Systems Operational

Uptime over the past 90 days. View historical uptime.
Single Sign-On (SSO) Operational
90 days ago
100.0 % uptime
Today
LIMOSS SSO Portal Operational
90 days ago
100.0 % uptime
Today
API Gateway Operational
90 days ago
100.0 % uptime
Today
Devolved Admin Portal (DAP) Operational
90 days ago
99.27 % uptime
Today
Delegated Data Manager (DDM) Operational
90 days ago
100.0 % uptime
Today
Delegated Audit Manager (DAM) Operational
90 days ago
100.0 % uptime
Today
GEMINI Operational
90 days ago
98.98 % uptime
Today
Market Business Glossary Operational
90 days ago
100.0 % uptime
Today
Message Exchange Operational
90 days ago
100.0 % uptime
Today
Structured Data Capture (SDC) Operational
90 days ago
100.0 % uptime
Today
Faster Claims Payment (FCP) Operational
90 days ago
100.0 % uptime
Today
Global Events Observer (GEO) Operational
90 days ago
100.0 % uptime
Today
LIMOSS Academy Operational
90 days ago
100.0 % uptime
Today
LIMOSS Service Desk Operational
90 days ago
100.0 % uptime
Today
LIMOSS Website Operational
90 days ago
100.0 % uptime
Today
Single Sign-On (Pre-Prod) Operational
90 days ago
100.0 % uptime
Today
Devolved Admin Portal (Pre-Prod) Operational
90 days ago
100.0 % uptime
Today
API Gateway (Pre-prod) Operational
90 days ago
100.0 % uptime
Today
LIMOSS SSO Portal (Pre-prod) Operational
90 days ago
100.0 % uptime
Today
Message Exchange (MAT) Operational
90 days ago
100.0 % uptime
Today
Single Sign-On (Sandbox) Operational
90 days ago
100.0 % uptime
Today
Devolved Admin Portal (Sandbox) Operational
90 days ago
100.0 % uptime
Today
LIMOSS SSO Portal (Sandbox) Operational
90 days ago
100.0 % uptime
Today
API Gateway (Sandbox) Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Jun 17, 2026
SDC Service Notification - Production Planned Maintenance
Completed - The scheduled maintenance has been completed.
Jun 17, 20:00 BST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 17, 19:00 BST
Scheduled - Dear SDC Admin,

What is this notification about?
This notice is to advise you of planned maintenance within the Production environment for the SDC Market Service.

When is the maintenance scheduled?
Wednesday 17th June 2026 @ 19:00 (UK) to 20:00 (UK).

How does it impact me?
During the scheduled maintenance window, users will not be able to access the SDC Service in Production.

What action must I take?
Please cascade this information to the SDC users within your organisation.

Next update
No further communications are planned.

Support
If you require assistance please contact the LIMOSS Service Desk on details below:
Jun 16, 14:05 BST
DAM Service Notification - Production Planned Maintenance
Completed - The scheduled maintenance has been completed.
Jun 17, 07:00 BST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 17, 06:00 BST
Scheduled - Dear DAM User,

What is this notification about?
This notice is to advise you of planned maintenance within the Production environment for the DAM Market Service.

When is the maintenance scheduled?
Wednesday 17th June 2026 @ 06:00 to 07:00 (UK).

How does it impact me?
During the scheduled maintenance window, users will still be able to access the DAM Service in Production.

What action must I take?
No action required.

Next update
No further communications are planned.

Support
If you require assistance please contact the LIMOSS Service Desk on details below:
Jun 16, 14:09 BST
Jun 16, 2026

No incidents reported.

Jun 15, 2026

No incidents reported.

Jun 14, 2026
API Gateway Service Notification - Production Planned Maintenance
Completed - The scheduled maintenance has been completed.
Jun 14, 21:00 BST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 14, 20:00 BST
Scheduled - Dear Authorised Contact,

What is this notification about?
This notice is to advise you of planned maintenance within the Production environment for the API Gateway Market Service.

When is the maintenance scheduled?
Sunday 14th June 2026 @ 20:00 (UK) to 21:00 (UK).

How does it impact me?
During the scheduled maintenance window, the API Gateway and all APIs provided via the LIMOSS API Gateway will be unavailable during the maintenance window.

LIMOSS SSO authentication, and access to other services such as DDM are not expected to be impacted by this outage.

What action must I take?
All organisations are requested to:
1. Inform relevant colleagues that this maintenance is taking place and that users may experience problems with the services listed above during the stated date and times.
2. During this maintenance window, users experiencing any problems calling APIs are advised to wait until the outage has completed and retry their request.

Next update
No further reminders will be sent

Support
If you require assistance please contact the LIMOSS Service Desk on servicedesk@limoss.london.
Jun 9, 13:48 BST
Jun 13, 2026
DDM Service Notification - Production Maintenance
Completed - The scheduled maintenance has been completed.
Jun 13, 18:00 BST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 12, 18:00 BST
Scheduled - Dear DDM Company Admin,

What is this notification about?
This notice is to advise you of maintenance activities within the Production environment for the DDM Market Service to deliver the DDM BAU release 4.11.0.3.

When is the maintenance scheduled?
Friday 12th June 2026 @ 18:00 (UK) to Saturday 13th June 2026 @ 18:00 (UK)

How does this impact me?
During the maintenance window, users will not be able to access the DDM or Data Extract Production Service.

For Data Extracts, the Claim.Loss_Description field has been extended from 400 characters to 1000 characters. If you consume this data in any of your systems, please ensure those systems are updated to accommodate the increased field length.

What action must I take?
Please cascade this information to the DDM and Data Extract users within your organisation.

Support
CTi DDM Service Desk
Phone: +44 800 024 6089
DDM Service Portal: https://ctinsuretech.service-now.com/csm
Jun 9, 17:25 BST
GEMINI Service Notification - Production Planned Release 26.1
Completed - The scheduled maintenance has been completed.
Jun 13, 16:00 BST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 13, 08:00 BST
Scheduled - Dear GEMINI User,

What is this notification about?
This notice is to advise you of a planned release within the Production environment for the GEMINI Market Service to deliver release 26.1.

When is the release scheduled?
Saturday 13th June 2026 between 08:00 UK and 16:00 UK.

How does it impact me?
During this time, the GEMINI Market Service will be unavailable.

What action must I take?
Please cascade this information to all GEMINI Market Service users in your Organisation.
A separate communication will be sent to GEMINI Market Experts by Ecliptic.

Next update
A further communication with full details of the release will be issued on completion on Monday 15th June 2026.

Support
If you require assistance, please contact the Ecliptic Helpdesk geminihelpdesk@ecliptic.tech.
Jun 11, 12:42 BST
Jun 12, 2026
Jun 11, 2026

No incidents reported.

Jun 10, 2026

No incidents reported.

Jun 9, 2026
IN-0013099 - SDC RDP and View Transactions (portal) not working
Resolved - Operators were not able to log into the service via RDP. Users were not able to View Transactions in the SDC Portal. Any missed submissions will have been automatically communicated to the sender.
Jun 9, 14:00 BST
Jun 8, 2026

No incidents reported.

Jun 7, 2026

No incidents reported.

Jun 6, 2026
Market Business Glossary Service Notification - Production Planned Maintenance
Completed - The scheduled maintenance has been completed.
Jun 6, 14:00 BST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 6, 07:00 BST
Scheduled - Dear Market Business Glossary User,

What is this notification about?
This notice is to advise you of planned maintenance within the Production environment for the Market Business Glossary.

When is the maintenance scheduled?
Saturday 6th June 2026 between 07:00 – 14:00 (UK).

How does it impact me?
During the scheduled maintenance window, users will not be able to access the Market Business Glossary in Production.

What action must I take?
Please cascade this information to the Market Business Glossary users within your organisation.

Support
If you require assistance please contact the LIMOSS Service Desk servicedesk@limoss.london.
Jun 5, 08:57 BST
Jun 5, 2026

No incidents reported.

Jun 4, 2026

No incidents reported.

Jun 3, 2026
GEMINI Service Notification - UI Slow Performance Incident
Resolved - Dear GEMINI User

What is this notification about?
Ecliptic and their system provider have resolved the issue, and the service has remained stable since.

What action must I take?
Please cascade this information to all GEMINI users within your organisation.

Support
If you require assistance, please contact the Ecliptic Helpdesk: geminihelpdesk@ecliptic.tech.
Jun 3, 14:01 BST
Investigating - Dear GEMINI User,

What is this notification about?
This notice is to advise you that Ecliptic and their system provider are currently investigating an incident impacting the GEMINI Production Market Service.

How does it impact me?
Users may experience slow performance (delays) when accessing the GEMINI User Interface.
This is not impacting API calls being sent to GEMINI.

What action must I take?
Please cascade this information to the GEMINI users within your organisation.

Next update
A further notification will be issued once an update has been provided by Ecliptic.

Support
If you require assistance, please contact the Ecliptic Helpdesk: geminihelpdesk@ecliptic.tech.
Jun 1, 12:35 BST
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