All Systems Operational

Uptime over the past 90 days. View historical uptime.
Single Sign-On (SSO) Operational
LIMOSS SSO Portal Operational
API Gateway Operational
Devolved Admin Portal (DAP) Operational
Delegated Data Manager (DDM) Operational
Delegated Audit Manager (DAM) Operational
GEMINI Operational
Market Business Glossary Operational
Message Exchange Operational
Structured Data Capture (SDC) Operational
Faster Claims Payment (FCP) Operational
Global Events Observer (GEO) Operational
LIMOSS Academy Operational
LIMOSS Service Desk Operational
LIMOSS Website Operational
Single Sign-On (Pre-Prod) Operational
Devolved Admin Portal (Pre-Prod) Operational
API Gateway (Pre-prod) Operational
LIMOSS SSO Portal (Pre-prod) Operational
Message Exchange (MAT) Operational
Single Sign-On (Sandbox) Operational
Devolved Admin Portal (Sandbox) Operational
LIMOSS SSO Portal (Sandbox) Operational
API Gateway (Sandbox) Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Scheduled Maintenance

DDM Service Notification - Production Maintenance Oct 16, 2026 18:00-18:30 BST

Dear DDM Company Admin,

What is this notification about?
This notice is to advise you of maintenance activities within the Production environment for the DDM Market Service to replace an expiring certificate.

When is the maintenance scheduled?
Friday 16th October 2026 between 18:00 (UK) and 18:30 (UK).

How does this impact me?
During the maintenance window, users will not be able to access the DDM or Data Extract Production Service.

What action must I take?
Please cascade this information to the DDM and Data Extract users within your organisation.

Support
If you require assistance, please contact the CTI Service Desk on details below:

CTi DDM Service Desk
Phone: +44 800 024 6089
DDM Service Portal: https://ctinsuretech.service-now.com/csm
Posted on Oct 13, 2026 - 13:57 BST

Message Exchange Service Notification - Planned Disaster Recovery (DR) Test Oct 17, 2026 08:00-13:30 BST

Dear Message Exchange Admin,

What is this notification about?
This notice is to advise you of a planned Disaster Recovery (DR) test on the Production Message Exchange Market Service, as part of our commitment to maintaining and testing business continuity plans.

When is the DR Test scheduled?
Saturday 17th October 2026 @ 08:00 (UK) to 13:30 (UK), where we will fail over to the DR site.

How does it impact me?
During the scheduled DR window, users will not be able to access the Production Message Exchange Market Service.

What action must I take?
Please cascade this information to any Message Exchange users within your organisation.

Support
If you require assistance please contact the LIMOSS Service Desk on servicedesk@limoss.london
Posted on Oct 13, 2026 - 17:10 BST

Message Exchange Service Notification - Planned Disaster Recovery (DR) Test Oct 24, 2026 08:00-13:30 BST

Dear Message Exchange Admin,

What is this notification about?
This notice is to advise you of a planned Disaster Recovery (DR) test on the Production Message Exchange Market Service, as part of our commitment to maintaining and testing business continuity plans.

When is the DR Test scheduled?
Saturday 24th October @ 08:00 (UK) to 13:30 (UK).

How does it impact me?
During the scheduled DR window, users will not be able to access the Production Message Exchange Market Service whilst we fail back to the primary site.

What action must I take?
Please cascade this information to the Message Exchange users within your organisation.

Support
If you require assistance please contact the LIMOSS Service Desk on servicedesk@limoss.london
Posted on Oct 13, 2026 - 17:12 BST

Oct 15, 2026

No incidents reported today.

Oct 14, 2026

No incidents reported.

Oct 13, 2026

No incidents reported.

Oct 12, 2026

No incidents reported.

Oct 11, 2026

LIMOSS SSO Portal Service Notification - Production Planned Maintenance
Completed - The scheduled maintenance has been completed.
Oct 11, 21:00 BST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 11, 20:00 BST
Scheduled - Dear Authorised Contact,

What is this notification about?
This notice is to advise you of planned maintenance within the Production environment for the LIMOSS SSO Portal Service.

When is the maintenance scheduled?
Sunday 11th October 2026 @ 20:00 (UK) to 21:00 (UK).

How does it impact me?
During the scheduled maintenance window, users will not be able to access the LIMOSS SSO Portal Service in Production.

What action must I take?
Please cascade this information to the LIMOSS SSO users within your organisation.

Support
If you require assistance please contact the LIMOSS Service Desk on servicedesk@limoss.london.
Oct 7, 08:42 BST
API Gateway Service Notification - Production Planned Maintenance
Completed - The scheduled maintenance has been completed.
Oct 11, 08:00 BST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 11, 07:00 BST
Scheduled - Dear Authorised Contact,

What is this notification about?
This notice is to advise you of planned maintenance within the Production environment for the API Gateway Service.

When is the maintenance scheduled?
Sunday 11th October 2026 @ 07:00 (UK) to 08:00 (UK).

How does it impact me?
During the scheduled maintenance window, users will not be able to access the API Gateway Service in Production.

What action must I take?
Please cascade this information to any users within your organisation who may use the API Gateway.

During the maintenance any API calls placed may need to be resent once the service resumes.

Support
If you require assistance please contact the LIMOSS Service Desk on servicedesk@limoss.london
Oct 7, 08:47 BST

Oct 10, 2026

DDM Service Notification - Production Maintenance
Completed - The scheduled maintenance has been completed.
Oct 10, 18:00 BST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 9, 18:00 BST
Scheduled - Dear Company Admin,

What is this notification about?
This notice is to advise you of maintenance activities within the Production environment for the DDM Market Service to deliver the DDM BAU release 4.11.1.4.

When is the maintenance scheduled?
Friday 9th October 2026 @ 18:00 (UK) to Saturday 10th October 2026 @ 18:00 (UK).

How does this impact me?
During the maintenance window, users will not be able to access the DDM or Data Extract Production Service.

What action must I take?
Please cascade this information to the DDM and Data Extract users within your organisation.

Support
If you require assistance, please contact the CTI Service Desk on details below:

CTi DDM Service Desk
Phone: +44 800 024 6089
DDM Service Portal: https://ctinsuretech.service-now.com/csm
Oct 6, 13:25 BST

Oct 9, 2026

Oct 8, 2026

No incidents reported.

Oct 7, 2026

No incidents reported.

Oct 6, 2026

No incidents reported.

Oct 5, 2026

API Gateway Service Notification - Pre-Prod Planned Maintenance
Completed - The scheduled maintenance has been completed.
Oct 5, 20:00 BST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 5, 19:00 BST
Update - We will be undergoing scheduled maintenance during this time.
Oct 5, 17:13 BST
Scheduled - Dear Authorised Contact,

What is this notification about?
This notice is to advise you of planned maintenance within the Pre-prod environment for the API Gateway Service.

When is the maintenance scheduled?
Monday 5th October 2026 @ 19:00 (UK) to 20:00 (UK).

How does it impact me?
During the scheduled maintenance window, users will not be able to access the API Gateway Service in Pre-prod.

Support
If you require assistance please contact the LIMOSS Service Desk on servicedesk@limoss.london.
Oct 5, 17:13 BST

Oct 4, 2026

No incidents reported.

Oct 3, 2026

Message Exchange Service Notification - Production Planned Maintenance
Completed - The scheduled maintenance has been completed.
Oct 3, 11:00 BST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 3, 08:00 BST
Scheduled - Dear Message Exchange Admin,

What is this notification about?
This notice is to advise you of planned maintenance within the Production environment for the Message Exchange Market Service.

When is the maintenance scheduled?
Saturday 3rd October 2026 @ 08:00 (UK) to 11:00 (UK).

How does it impact me?
During the scheduled maintenance window, users will not be able to access the Message Exchange Market Service in Production.

What action must I take?
Please cascade this information to the Message Exchange users within your organisation.

Support
If you require assistance please contact the LIMOSS Service Desk on servicedesk@limoss.london.
Sep 30, 09:22 BST

Oct 2, 2026

No incidents reported.

Oct 1, 2026

API Gateway Service Notification - Sandbox Planned Maintenance
Completed - The scheduled maintenance has been completed.
Oct 1, 18:00 BST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 1, 17:00 BST
Scheduled - Dear Authorised Contact,

What is this notification about?
This notice is to advise you of planned maintenance within the Sandbox environment for the API Gateway Service.

When is the maintenance scheduled?
Thursday 1st October 2026 @ 17:00 (UK) to 18:00 (UK).

How does it impact me?
During the scheduled maintenance window, users will not be able to access the API Gateay service in Sandbox.

Support
If you require assistance please contact the LIMOSS Service Desk on servicedesk@limoss.london.
Oct 1, 09:31 BST
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