All Systems Operational

Single Sign-On (SSO) ? Operational
90 days ago
100.0 % uptime
Today
LIMOSS SSO Portal ? Operational
90 days ago
100.0 % uptime
Today
API Gateway ? Operational
90 days ago
100.0 % uptime
Today
Devolved Admin Portal (DAP) ? Operational
90 days ago
100.0 % uptime
Today
Secure Data Exchange (SDE) ? Operational
90 days ago
100.0 % uptime
Today
Delegated Data Manager (DDM) ? Operational
90 days ago
100.0 % uptime
Today
Delegated Audit Manager (DAM) ? Operational
90 days ago
100.0 % uptime
Today
Gemini ? Operational
90 days ago
100.0 % uptime
Today
Market Business Glossary ? Operational
90 days ago
100.0 % uptime
Today
Message Exchange ? Operational
90 days ago
100.0 % uptime
Today
Structured Data Capture (SDC) ? Operational
90 days ago
100.0 % uptime
Today
Faster Claims Payment (FCP) ? Operational
90 days ago
100.0 % uptime
Today
Global Events Observer (GEO) ? Operational
90 days ago
100.0 % uptime
Today
LIMOSS Academy ? Operational
90 days ago
100.0 % uptime
Today
LIMOSS Service Desk ? Operational
90 days ago
100.0 % uptime
Today
LIMOSS Website Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

Scheduled Maintenance

GEMINI Service Notification - Planned Disaster Recovery (DR) Test Apr 27, 2025 08:00-15:00 BST

Update - We will be undergoing scheduled maintenance during this time.
Apr 23, 2025 - 13:44 BST
Scheduled - Dear GEMINI User,

What is this notification about?
This notice is to advise you of a planned Disaster Recovery (DR) test on the Production GEMINI Market Service, as part of our commitment to maintaining and testing business continuity plans.

When is the DR Test scheduled?
Sunday 27th April 2025 @ 08:00 (UK) to 14:00 (UK).

How does it impact me?
During the scheduled DR window, users will not be able to access the GEMINI Production Service.

What action must I take?
Please cascade this information to the GEMINI users within your organisation.

Support
If you require assistance please contact the Ecliptic Helpdesk geminihelpdesk@ecliptic.tech.

Apr 23, 2025 - 12:27 BST
Apr 26, 2025

No incidents reported today.

Apr 25, 2025
Completed - The scheduled maintenance has been completed.
Apr 25, 22:30 BST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 25, 18:30 BST
Scheduled - Dear DDM Company Admin,

What is this notification about?
This notice is to advise you of maintenance activities within the Production environment for the DDM Market Service to deliver the Elective Release 4.7.0.0.

When is the maintenance scheduled?
Friday 25th April 2025 between 18:30 (UK) and 22:30 (UK).

How does this impact me?
During the maintenance window, users will not be able to access the DDM and Data Extract Production Service.

What action must I take?
Please cascade this information to the DDM and Data Extract users within your organisation.

Support
If you require assistance, please contact the DDM Service Desk on details below:

CTi DDM Service Desk
Phone: +44 800 024 6089
Click here for regional numbers
DDM Service Portal: https://charlestaylor.service-now.com/dasats

Apr 22, 13:42 BST
Apr 24, 2025

No incidents reported.

Apr 23, 2025

No incidents reported.

Apr 22, 2025

No incidents reported.

Apr 21, 2025

No incidents reported.

Apr 20, 2025

No incidents reported.

Apr 19, 2025

No incidents reported.

Apr 18, 2025

No incidents reported.

Apr 17, 2025
Completed - The scheduled maintenance has been completed.
Apr 17, 22:00 BST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 17, 18:00 BST
Scheduled - Dear DDM Company Admin,

What is this notification about?
This notice is to advise you of maintenance activities within the Production environment for the DDM Market Service to deliver the April maintenance release 4.6.0.2.

When is the maintenance scheduled?
Thursday 17th April 2025 between 18:00 (UK) and 22:00 (UK).

How does this impact me?
During the maintenance window, users will not be able to access the DDM and Data Extract Production Service.

What action must I take?
Please cascade this information to the DDM and Data Extract users within your organisation.

Support
If you require assistance, please contact the DDM Service Desk on details below:

CTi DDM Service Desk
Phone: +44 800 024 6089
Click here for regional numbers
DDM Service Portal: https://charlestaylor.service-now.com/dasats

Apr 15, 13:19 BST
Apr 16, 2025

No incidents reported.

Apr 15, 2025

No incidents reported.

Apr 14, 2025

No incidents reported.

Apr 13, 2025
Completed - The scheduled maintenance has been completed.
Apr 13, 07:00 BST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 13, 06:00 BST
Scheduled - Dear Authorised Contact,

What is this notification about?
This notice is to advise you of planned maintenance in the PROD environment which will affect the LIMOSS API Gateway, the APIs provided via the Gateway as well as SDE, DAP, Hash and Timestamp.

When is the maintenance scheduled?
Sunday 13th April 2025 between 06:00 and 07:00 (UK).

How does it impact me?
The LIMOSS API Gateway and APIs provided via the Gateway will be unavailable to all users during the maintenance window, along with SDE, DAP, Hash and Timestamp.

LIMOSS SSO authentication, and access to other services such as DDM are not expected to be impacted by this outage.

What action must I take?
All organisations are requested to:
1. Inform relevant colleagues that this maintenance is taking place and that users may experience problems with the services listed above during the stated date and times.
2. During this maintenance window, users experiencing any problems calling APIs are advised to wait until the outage has completed and retry their request.
3. After the maintenance has completed, we advise all API subscribers and API publishers to test call an API via the PROD LIMOSS API Gateway

Next update
No further updates will be provided for this outage.


Support
For further information please contact the LIMOSS Service Desk servicedesk@limoss.london.

Apr 8, 15:19 BST
Apr 12, 2025
Completed - The scheduled maintenance has been completed.
Apr 12, 14:00 BST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 12, 08:00 BST
Scheduled - Dear GEMINI User,

What is this notification about?
This notice is to advise you of a planned release within the Production environment for the GEMINI Market Service to deliver release 25.1.

When is the maintenance scheduled?
Saturday 12th April 2025 between 08:00 UK and 14:00 UK.

How does it impact me?
During this time, the GEMINI Market Service will be unavailable.

What action must I take?
Please cascade this information to all GEMINI Market Service users in your Organisation.
A separate communication will be sent to GEMINI Market Experts by Ecliptic.

Support
If you require assistance please contact the Ecliptic Helpdesk geminihelpdesk@ecliptic.tech.

Apr 9, 09:32 BST