SDC Service Notification - Planned Disaster Recovery (DR) Test
Update - Updated end time to be 18.30 on the Saturday.
When is the DR Test scheduled?
Friday 4th September 2026 @ 18:30 (UK) till Saturday 5th September 18:30 (UK).
Sep 05, 2026 - 00:38 BST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 04, 2026 - 18:30 BST
Scheduled - Dear SDC Admins,

What is this notification about?
This notice is to advise you of a planned Disaster Recovery (DR) test on the Production SDC Market Service, as part of our commitment to maintaining and testing business continuity plans.

When is the DR Test scheduled?
Friday 4th September 2026 @ 18:30 (UK) till Saturday 5th September 02:30 (UK).

How does it impact me?
During the scheduled DR window, users will not be able to access the SDC Production Service.

What action must I take?
Please cascade this information to the SDC users within your Organisation.

Next update
No further reminders will be sent.

Support
If you require assistance please contact the LIMOSS Service desk, servicedesk@limoss.london.
Sep 4, 2026 18:30 - Sep 5, 2026 18:30 BST
Uptime over the past 90 days. View historical uptime.
Single Sign-On (SSO) Operational
90 days ago
100.0 % uptime
Today
LIMOSS SSO Portal Operational
90 days ago
100.0 % uptime
Today
API Gateway Operational
90 days ago
100.0 % uptime
Today
Devolved Admin Portal (DAP) Operational
90 days ago
100.0 % uptime
Today
Delegated Data Manager (DDM) Operational
90 days ago
100.0 % uptime
Today
Delegated Audit Manager (DAM) Operational
90 days ago
100.0 % uptime
Today
GEMINI Operational
90 days ago
100.0 % uptime
Today
Market Business Glossary Operational
90 days ago
100.0 % uptime
Today
Message Exchange Operational
90 days ago
100.0 % uptime
Today
Structured Data Capture (SDC) Under Maintenance
90 days ago
100.0 % uptime
Today
Faster Claims Payment (FCP) Operational
90 days ago
100.0 % uptime
Today
Global Events Observer (GEO) Operational
90 days ago
100.0 % uptime
Today
LIMOSS Academy Operational
90 days ago
100.0 % uptime
Today
LIMOSS Service Desk Operational
90 days ago
100.0 % uptime
Today
LIMOSS Website Operational
90 days ago
100.0 % uptime
Today
Single Sign-On (Pre-Prod) Operational
90 days ago
100.0 % uptime
Today
Devolved Admin Portal (Pre-Prod) Operational
90 days ago
100.0 % uptime
Today
API Gateway (Pre-prod) Operational
90 days ago
100.0 % uptime
Today
LIMOSS SSO Portal (Pre-prod) Operational
90 days ago
100.0 % uptime
Today
Message Exchange (MAT) Operational
90 days ago
100.0 % uptime
Today
Single Sign-On (Sandbox) Operational
90 days ago
100.0 % uptime
Today
Devolved Admin Portal (Sandbox) Operational
90 days ago
100.0 % uptime
Today
LIMOSS SSO Portal (Sandbox) Operational
90 days ago
100.0 % uptime
Today
API Gateway (Sandbox) Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Sep 5, 2026

Unresolved incident: SDC Service Notification - Planned Disaster Recovery (DR) Test.

Sep 4, 2026

Sep 3, 2026

No incidents reported.

Sep 2, 2026

No incidents reported.

Sep 1, 2026

No incidents reported.

Aug 31, 2026

No incidents reported.

Aug 30, 2026

No incidents reported.

Aug 29, 2026

DDM Service Notification - Production Maintenance
Completed - The scheduled maintenance has been completed.
Aug 29, 18:00 BST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 28, 18:00 BST
Scheduled - Dear DDM Company Admin,

What is this notification about?
This notice is to advise you of maintenance activities within the Production environment for the DDM Market Service to deliver the DDM BAU release 4.11.1.2.

When is the maintenance scheduled?
Friday 28th August 2026 @ 18:00 (UK) to Saturday 29th August 2026 @ 18:00 (UK)

How does this impact me?
During the maintenance window, users will not be able to access the DDM or Data Extract Production Service.

What action must I take?
Please cascade this information to the DDM and Data Extract users within your organisation.

Support
If you require assistance, please contact the CTI Service Desk on details below:

CTi DDM Service Desk
Phone: +44 800 024 6089
DDM Service Portal: https://ctinsuretech.service-now.com/csm
Aug 25, 13:36 BST
Message Exchange Service Notification - Production Planned Maintenance
Completed - The scheduled maintenance has been completed.
Aug 29, 11:00 BST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 29, 08:00 BST
Scheduled - Dear Message Exchange Admin,

What is this notification about?
This notice is to advise you of planned maintenance within the Production environment for the Message Exchange Service.

When is the maintenance scheduled?
Saturday 29th August 2026 @ 08:00 (UK) to 11:00 (UK).

How does it impact me?
During the scheduled maintenance window, users will not be able to access the Message Exchange in Production.

Support
If you require assistance please contact the LIMOSS Service Desk on servicedesk@limoss.london
Aug 26, 14:08 BST

Aug 28, 2026

Aug 27, 2026

No incidents reported.

Aug 26, 2026

API Gateway Service Notification - Pre-Prod Planned Maintenance
Completed - The scheduled maintenance has been completed.
Aug 26, 09:00 BST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 26, 07:30 BST
Scheduled - Dear Authorised Contact,

What is this notification about?
This notice is to advise you of planned maintenance within the Pre-Production environment for the API Gateway Service.

When is the maintenance scheduled?
Wednesday 26 August 2026 @ 07:30 (UK) to 09:00 (UK).

How does it impact me?
During the scheduled maintenance window, users will not be able to access the API Gateway Service in Pre-prod.

Support
If you require assistance please contact the LIMOSS Service Desk on servicedesk@limoss.london
Aug 26, 06:26 BST

Aug 25, 2026

No incidents reported.

Aug 24, 2026

API Gateway Service Notification - Pre-Prod Planned Maintenance
Completed - The scheduled maintenance has been completed.
Aug 24, 09:00 BST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 24, 08:00 BST
Scheduled - Dear Authorised Contact,

What is this notification about?
This notice is to advise you of planned maintenance within the Pre-Prod environment for the API Gaterway Service.

When is the maintenance scheduled?
Monday 24th August 2026 @ 08:00 (UK) to 09:00 (UK).

How does it impact me?
During the scheduled maintenance window, users will not be able to access the API Gateway Service in
Pre-prod.

Support
If you require assistance please contact the LIMOSS Service Desk on servicedesk@limoss.london
Aug 21, 12:53 BST

Aug 23, 2026

No incidents reported.

Aug 22, 2026

No incidents reported.

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