All Systems Operational
Uptime over the past 90 days. View historical uptime.
Single Sign-On (SSO) ? Operational
90 days ago
100.0 % uptime
Today
API Gateway ? Operational
90 days ago
100.0 % uptime
Today
Devolved Admin Portal (DAP) ? Operational
90 days ago
100.0 % uptime
Today
Secure Data Exchange (SDE) ? Operational
90 days ago
100.0 % uptime
Today
Delegated Data Manager (DDM) ? Operational
90 days ago
99.9 % uptime
Today
Gemini ? Operational
90 days ago
100.0 % uptime
Today
Market Business Glossary ? Operational
90 days ago
100.0 % uptime
Today
Message Exchange ? Operational
90 days ago
100.0 % uptime
Today
Structured Data Capture (SDC) ? Operational
90 days ago
100.0 % uptime
Today
Faster Claims Payment (FCP) ? Operational
90 days ago
100.0 % uptime
Today
Global Events Observer (GEO) ? Operational
90 days ago
100.0 % uptime
Today
LIMOSS Academy ? Operational
90 days ago
100.0 % uptime
Today
LIMOSS Service Desk ? Operational
90 days ago
100.0 % uptime
Today
LIMOSS Website Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Scheduled Maintenance
DDM Service Notification - Production Maintenance Oct 18, 2024 18:00-22:00 BST
Dear DDM Company Admin,

What is this notification about?
This notice is to advise you of maintenance activities within the Production environment for the DDM Market Service. This will deliver the BAU Release 4.3.0.2 which includes incident and defect fixes.

When is the maintenance scheduled?
Friday 18th October 2024 between 18:00 and 22:00 (UK).

How does this impact me?
During the maintenance window, users will not be able to access the DDM or Data Extract Production Service.

What action must I take?
Please cascade this information to the DDM and Data Extract users within your organisation.

Support
If you require assistance, please contact the DDM Service Desk on details below:

CTi DDM Service Desk
Phone: +44 800 024 6089
Click here for regional numbers
DDM Service Portal: https://charlestaylor.service-now.com/dasats
Posted on Oct 16, 2024 - 09:54 BST
Past Incidents
Oct 18, 2024

No incidents reported today.

Oct 17, 2024

No incidents reported.

Oct 16, 2024

No incidents reported.

Oct 15, 2024

No incidents reported.

Oct 14, 2024

No incidents reported.

Oct 13, 2024

No incidents reported.

Oct 12, 2024

No incidents reported.

Oct 11, 2024

No incidents reported.

Oct 10, 2024

No incidents reported.

Oct 9, 2024

No incidents reported.

Oct 8, 2024

No incidents reported.

Oct 7, 2024

No incidents reported.

Oct 6, 2024
LIMOSS API GATEWAY Service Notification - Production Planned Maintenance
Completed - The scheduled maintenance has been completed.
Oct 6, 09:00 BST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 6, 08:00 BST
Update - We will be undergoing scheduled maintenance during this time.
Oct 1, 16:07 BST
Scheduled - Dear Authorised Contact

What is this notification about?
This notice is to advise you of planned maintenance in the PROD environment which will affect the LIMOSS API Gateway, and APIs provided via the Gateway. (SSO is not impacted)

When is the maintenance scheduled?
Sunday 6th Oct 2024 between 08:00 and 09:00 (UK).

How does it impact me?
LIMOSS API Gateway and all APIs provided via the Gateway will be unavailable to all users during the maintenance window.

LIMOSS SSO authentication, and access to other services such as DDM are not expected to be impacted by this outage.

What action must I take?
All organisations are requested to:
1. Inform relevant colleagues that this maintenance is taking place and that users may experience problems with the services listed above during the stated date and times.
2. During this maintenance window, users experiencing any problems calling APIs are advised to wait until the outage has completed and retry their request.
3. After the maintenance has completed, we advise all API subscribers and API publishers to test call an API via the PROD LIMOSS API Gateway

Next update
No further updates will be provided for this outage.

Support
If you require assistance please contact the LIMOSS Service Desk on details below:
servicedesk@limoss.london.
Oct 1, 16:05 BST
Oct 5, 2024
GEMINI Service Notification - Production Planned Maintenance
Completed - The scheduled maintenance has been completed.
Oct 5, 14:00 BST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 5, 08:00 BST
Scheduled - Dear GEMINI user,

What is this notification about?
This notice is to advise you of planned maintenance within the Production environment for the GEMINI Market Service.

When is the maintenance scheduled?
Saturday 5th October 2024 @ 08:00 - 14:00 (UK).

How does it impact me?
During the scheduled maintenance window, users will not be able to access the GEMINI Service in Production.

What action must I take?
Please cascade this information to the GEMINI users within your organisation.

Support
If you require assistance please contact the LIMOSS Service Desk servicedesk@limoss.london
Oct 2, 15:47 BST
Oct 4, 2024
DDM Elective Service Notification - Production Maintenance
Completed - The scheduled maintenance has been completed.
Oct 4, 22:00 BST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 4, 18:00 BST
Scheduled - Dear DDM Company Admin,

What is this notification about?
This notice is to advise you of maintenance activities within the Production environment for the DDM Market Service. This will deliver the BAU Release 4.3.0.1 which contains incident and defect fixes.

When is the maintenance scheduled?
Friday 4th October 2024 between 18:00 and 22:00 (UK).

How does this impact me?
During the maintenance window, users will not be able to access the DDM or Data Extract Production Service.

What action must I take?
Please cascade this information to the DDM users within your organisation.

Support
If you require assistance, please contact the DDM Service Desk on details below:

CTi DDM Service Desk
Phone: +44 800 024 6089
Click here for regional numbers
DDM Service Portal: https://charlestaylor.service-now.com/dasats
Oct 1, 14:26 BST
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