Investigating - What is this notification about?
An issue has been identified with LIMOSS Single Sign-On (SSO), affecting the handshake between LIMOSS SSO and GEMINI. A small number of GEMINI users are currently impacted.
How does this impact me?
You may experience difficulty logging into the GEMINI User Interface (UI) using LIMOSS SSO.
If you’ve already raised a ticket with Ecliptic and access has been restored, no further action is required by you at this time.
What action should I take?
If you’re unable to log in, please raise an incident ticket with the Ecliptic Service Desk.
Ecliptic will work with LIMOSS to apply a temporary workaround to help affected users regain GEMINI access.
Support
For assistance on GEMINI, please contact the Ecliptic Helpdesk at: geminihelpdesk@ecliptic.tech
Jul 17, 2025 - 15:46 BST
An issue has been identified with LIMOSS Single Sign-On (SSO), affecting the handshake between LIMOSS SSO and GEMINI. A small number of GEMINI users are currently impacted.
How does this impact me?
You may experience difficulty logging into the GEMINI User Interface (UI) using LIMOSS SSO.
If you’ve already raised a ticket with Ecliptic and access has been restored, no further action is required by you at this time.
What action should I take?
If you’re unable to log in, please raise an incident ticket with the Ecliptic Service Desk.
Ecliptic will work with LIMOSS to apply a temporary workaround to help affected users regain GEMINI access.
Support
For assistance on GEMINI, please contact the Ecliptic Helpdesk at: geminihelpdesk@ecliptic.tech
Jul 17, 2025 - 15:46 BST
Single Sign-On (SSO)
?
Operational
LIMOSS SSO Portal
?
Operational
API Gateway
?
Operational
Devolved Admin Portal (DAP)
?
Operational
Secure Data Exchange (SDE)
?
Operational
Delegated Data Manager (DDM)
?
Operational
Delegated Audit Manager (DAM)
?
Operational
Gemini
?
Operational
Market Business Glossary
?
Operational
Message Exchange
?
Operational
Structured Data Capture (SDC)
?
Operational
Faster Claims Payment (FCP)
?
Operational
Global Events Observer (GEO)
?
Operational
LIMOSS Academy
?
Operational
LIMOSS Service Desk
?
Operational
LIMOSS Website
Operational
Single Sign-On (Pre-Prod)
?
Operational
Devolved Admin Portal (Pre-Prod)
?
Operational
API Gateway (Pre-prod)
?
Operational
LIMOSS SSO Portal (Pre-prod)
?
Operational
Secure Data Exchange (Pre-Prod)
?
Operational
Message Exchange (MAT)
?
Operational
Single Sign-On (Sandbox)
Operational
Devolved Admin Portal (Sandbox)
?
Operational
LIMOSS SSO Portal (Sandbox)
?
Operational
API Gateway (Sandbox)
?
Operational
Secure Data Exchange (Sandbox)
?
Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.