Update - Dear GEMINI User,
What is this notification about?
This is to update you on the ongoing incident which is impacting the GEMINI User Interface.
Progress update
The GEMINI UI performance remains stable, with some pages experiencing slightly extended load times. Ecliptic and their system provider continue to progress the investigation to identify the root cause to ensure the incident is fully resolved.
What action must I take?
Please cascade this information to all GEMINI users within your organisation.
Next update
A further notification will be issued once an update has been provided by Ecliptic.
Support
If you require assistance, please contact the Ecliptic Helpdesk: geminihelpdesk@ecliptic.tech.
Jan 14, 2026 - 16:34 GMT
What is this notification about?
This is to update you on the ongoing incident which is impacting the GEMINI User Interface.
Progress update
The GEMINI UI performance remains stable, with some pages experiencing slightly extended load times. Ecliptic and their system provider continue to progress the investigation to identify the root cause to ensure the incident is fully resolved.
What action must I take?
Please cascade this information to all GEMINI users within your organisation.
Next update
A further notification will be issued once an update has been provided by Ecliptic.
Support
If you require assistance, please contact the Ecliptic Helpdesk: geminihelpdesk@ecliptic.tech.
Jan 14, 2026 - 16:34 GMT
Identified - Dear GEMINI User,
What is this notification about?
This is to update you on the ongoing incident which is impacting the GEMINI User Interface.
Progress update
The performance of the GEMINI User Interface has now significantly improved. Ecliptic and their system provider are continuing to work on the incident to ensure it is fully resolved.
What action must I take?
Please cascade this information to all GEMINI users within your organisation.
Next update
A further notification will be issued once an update has been provided by Ecliptic.
Support
If you require assistance, please contact the Ecliptic Helpdesk: geminihelpdesk@ecliptic.tech.
Jan 08, 2026 - 11:00 GMT
What is this notification about?
This is to update you on the ongoing incident which is impacting the GEMINI User Interface.
Progress update
The performance of the GEMINI User Interface has now significantly improved. Ecliptic and their system provider are continuing to work on the incident to ensure it is fully resolved.
What action must I take?
Please cascade this information to all GEMINI users within your organisation.
Next update
A further notification will be issued once an update has been provided by Ecliptic.
Support
If you require assistance, please contact the Ecliptic Helpdesk: geminihelpdesk@ecliptic.tech.
Jan 08, 2026 - 11:00 GMT
Investigating - Dear GEMINI User,
What is this notification about?
This notice is to advise you that Ecliptic and their system provider are currently investigating an incident impacting the GEMINI Production Market Service.
How does it impact me?
Users may experience slow performance (delays) when accessing the GEMINI User Interface.
This is not impacting API calls being sent to GEMINI.
What action must I take?
Please cascade this information to the GEMINI users within your organisation.
Next update
A further notification will be issued once an update has been provided by Ecliptic.
Support
If you require assistance, please contact the Ecliptic Helpdesk: geminihelpdesk@ecliptic.tech.
Jan 07, 2026 - 13:57 GMT
What is this notification about?
This notice is to advise you that Ecliptic and their system provider are currently investigating an incident impacting the GEMINI Production Market Service.
How does it impact me?
Users may experience slow performance (delays) when accessing the GEMINI User Interface.
This is not impacting API calls being sent to GEMINI.
What action must I take?
Please cascade this information to the GEMINI users within your organisation.
Next update
A further notification will be issued once an update has been provided by Ecliptic.
Support
If you require assistance, please contact the Ecliptic Helpdesk: geminihelpdesk@ecliptic.tech.
Jan 07, 2026 - 13:57 GMT
Single Sign-On (SSO)
Operational
LIMOSS SSO Portal
Operational
API Gateway
Operational
Devolved Admin Portal (DAP)
Operational
Secure Data Exchange (SDE)
Operational
Delegated Data Manager (DDM)
Operational
Delegated Audit Manager (DAM)
Operational
Gemini
Degraded Performance
Market Business Glossary
Operational
Message Exchange
Operational
Structured Data Capture (SDC)
Operational
Faster Claims Payment (FCP)
Operational
Global Events Observer (GEO)
Operational
LIMOSS Academy
Operational
LIMOSS Service Desk
Operational
LIMOSS Website
Operational
Single Sign-On (Pre-Prod)
Operational
Devolved Admin Portal (Pre-Prod)
Operational
API Gateway (Pre-prod)
Operational
LIMOSS SSO Portal (Pre-prod)
Operational
Secure Data Exchange (Pre-Prod)
Operational
Message Exchange (MAT)
Operational
Single Sign-On (Sandbox)
Operational
Devolved Admin Portal (Sandbox)
Operational
LIMOSS SSO Portal (Sandbox)
Operational
API Gateway (Sandbox)
Operational
Secure Data Exchange (Sandbox)
Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Scheduled Maintenance
Message Exchange Service Notification - Production Planned Maintenance Jan 17, 2026 08:00-11:00 GMT
Dear Message Exchange Admin,
What is this notification about?
This notice is to advise you of planned maintenance within the Production environment for the Message Exchange Market Service.
When is the maintenance scheduled?
Saturday 17th January 2026 @ 08:00 (UK) to 11:00 (UK).
How does it impact me?
During the scheduled maintenance window, users will not be able to access the Message Exchange Service in Production.
What action must I take?
Please cascade this information to the Message Exchange users within your organisation.
Next update
No further updates will be sent.
Support
If you require assistance please contact the LIMOSS Service Desk on: servicedesk@limoss.london.
Posted on Jan 13, 2026 - 14:48 GMT
What is this notification about?
This notice is to advise you of planned maintenance within the Production environment for the Message Exchange Market Service.
When is the maintenance scheduled?
Saturday 17th January 2026 @ 08:00 (UK) to 11:00 (UK).
How does it impact me?
During the scheduled maintenance window, users will not be able to access the Message Exchange Service in Production.
What action must I take?
Please cascade this information to the Message Exchange users within your organisation.
Next update
No further updates will be sent.
Support
If you require assistance please contact the LIMOSS Service Desk on: servicedesk@limoss.london.
Posted on Jan 13, 2026 - 14:48 GMT