All Systems Operational

Uptime over the past 90 days. View historical uptime.
Single Sign-On (SSO) Operational
LIMOSS SSO Portal Operational
API Gateway Operational
Devolved Admin Portal (DAP) Operational
Delegated Data Manager (DDM) Operational
Delegated Audit Manager (DAM) Operational
GEMINI Operational
Market Business Glossary Operational
Message Exchange Operational
Structured Data Capture (SDC) Operational
Faster Claims Payment (FCP) Operational
Global Events Observer (GEO) Operational
LIMOSS Academy Operational
LIMOSS Service Desk Operational
LIMOSS Website Operational
Single Sign-On (Pre-Prod) Operational
Devolved Admin Portal (Pre-Prod) Operational
API Gateway (Pre-prod) Operational
LIMOSS SSO Portal (Pre-prod) Operational
Message Exchange (MAT) Operational
Single Sign-On (Sandbox) Operational
Devolved Admin Portal (Sandbox) Operational
LIMOSS SSO Portal (Sandbox) Operational
API Gateway (Sandbox) Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Scheduled Maintenance

DDM Service Notification - Production Maintenance Oct 9, 2026 18:00 - Oct 10, 2026 18:00 BST

Dear Company Admin,

What is this notification about?
This notice is to advise you of maintenance activities within the Production environment for the DDM Market Service to deliver the DDM BAU release 4.11.1.4.

When is the maintenance scheduled?
Friday 9th October 2026 @ 18:00 (UK) to Saturday 10th October 2026 @ 18:00 (UK).

How does this impact me?
During the maintenance window, users will not be able to access the DDM or Data Extract Production Service.

What action must I take?
Please cascade this information to the DDM and Data Extract users within your organisation.

Support
If you require assistance, please contact the CTI Service Desk on details below:

CTi DDM Service Desk
Phone: +44 800 024 6089
DDM Service Portal: https://ctinsuretech.service-now.com/csm
Posted on Oct 06, 2026 - 13:25 BST

API Gateway Service Notification - Production Planned Maintenance Oct 11, 2026 07:00-08:00 BST

Dear Authorised Contact,

What is this notification about?
This notice is to advise you of planned maintenance within the Production environment for the API Gateway Service.

When is the maintenance scheduled?
Sunday 11th October 2026 @ 07:00 (UK) to 08:00 (UK).

How does it impact me?
During the scheduled maintenance window, users will not be able to access the API Gateway Service in Production.

What action must I take?
Please cascade this information to any users within your organisation who may use the API Gateway.

During the maintenance any API calls placed may need to be resent once the service resumes.

Support
If you require assistance please contact the LIMOSS Service Desk on servicedesk@limoss.london
Posted on Oct 07, 2026 - 08:47 BST

LIMOSS SSO Portal Service Notification - Production Planned Maintenance Oct 11, 2026 20:00-21:00 BST

Dear Authorised Contact,

What is this notification about?
This notice is to advise you of planned maintenance within the Production environment for the LIMOSS SSO Portal Service.

When is the maintenance scheduled?
Sunday 11th October 2026 @ 20:00 (UK) to 21:00 (UK).

How does it impact me?
During the scheduled maintenance window, users will not be able to access the LIMOSS SSO Portal Service in Production.

What action must I take?
Please cascade this information to the LIMOSS SSO users within your organisation.

Support
If you require assistance please contact the LIMOSS Service Desk on servicedesk@limoss.london.
Posted on Oct 07, 2026 - 08:42 BST

Oct 9, 2026

No incidents reported today.

Oct 8, 2026

No incidents reported.

Oct 7, 2026

No incidents reported.

Oct 6, 2026

No incidents reported.

Oct 5, 2026

API Gateway Service Notification - Pre-Prod Planned Maintenance
Completed - The scheduled maintenance has been completed.
Oct 5, 20:00 BST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 5, 19:00 BST
Update - We will be undergoing scheduled maintenance during this time.
Oct 5, 17:13 BST
Scheduled - Dear Authorised Contact,

What is this notification about?
This notice is to advise you of planned maintenance within the Pre-prod environment for the API Gateway Service.

When is the maintenance scheduled?
Monday 5th October 2026 @ 19:00 (UK) to 20:00 (UK).

How does it impact me?
During the scheduled maintenance window, users will not be able to access the API Gateway Service in Pre-prod.

Support
If you require assistance please contact the LIMOSS Service Desk on servicedesk@limoss.london.
Oct 5, 17:13 BST

Oct 4, 2026

No incidents reported.

Oct 3, 2026

Message Exchange Service Notification - Production Planned Maintenance
Completed - The scheduled maintenance has been completed.
Oct 3, 11:00 BST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 3, 08:00 BST
Scheduled - Dear Message Exchange Admin,

What is this notification about?
This notice is to advise you of planned maintenance within the Production environment for the Message Exchange Market Service.

When is the maintenance scheduled?
Saturday 3rd October 2026 @ 08:00 (UK) to 11:00 (UK).

How does it impact me?
During the scheduled maintenance window, users will not be able to access the Message Exchange Market Service in Production.

What action must I take?
Please cascade this information to the Message Exchange users within your organisation.

Support
If you require assistance please contact the LIMOSS Service Desk on servicedesk@limoss.london.
Sep 30, 09:22 BST

Oct 2, 2026

No incidents reported.

Oct 1, 2026

API Gateway Service Notification - Sandbox Planned Maintenance
Completed - The scheduled maintenance has been completed.
Oct 1, 18:00 BST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 1, 17:00 BST
Scheduled - Dear Authorised Contact,

What is this notification about?
This notice is to advise you of planned maintenance within the Sandbox environment for the API Gateway Service.

When is the maintenance scheduled?
Thursday 1st October 2026 @ 17:00 (UK) to 18:00 (UK).

How does it impact me?
During the scheduled maintenance window, users will not be able to access the API Gateay service in Sandbox.

Support
If you require assistance please contact the LIMOSS Service Desk on servicedesk@limoss.london.
Oct 1, 09:31 BST

Sep 30, 2026

No incidents reported.

Sep 29, 2026

No incidents reported.

Sep 28, 2026

API Gateway Service Notification - SANDBOX Planned Maintenance
Completed - The scheduled maintenance has been completed.
Sep 28, 21:00 BST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 28, 20:00 BST
Update - We will be undergoing scheduled maintenance during this time.
Sep 28, 16:09 BST
Scheduled - Dear Authorised Contact,

What is this notification about?
This notice is to advise you of planned maintenance within the Sandbox environment for the API Gateway.

When is the maintenance scheduled?
Monday 28th September 2026 @ 20:00 (UK) to 21:00 (UK).

How does it impact me?
During the scheduled maintenance window, users will not be able to access the API Gateway Service in Sandbox.

Support
If you require assistance please contact the LIMOSS Service Desk on servicedesk@limoss.london.
Sep 28, 16:09 BST

Sep 27, 2026

No incidents reported.

Sep 26, 2026

No incidents reported.

Sep 25, 2026

API Gateway Service Notification - Prod Planned Maintenance
Completed - The scheduled maintenance has been completed.
Sep 25, 22:00 BST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 25, 20:00 BST
Scheduled - Dear Authorised Contact,

What is this notification about?
This notice is to advise you of planned maintenance in the Prod environment, which will affect the API Gateway and all APIs provided via the LIMOSS API Gateway.

When is the maintenance scheduled?
Friday 25th September 2026 between 20:00 and 22:00 (UK).

How does it impact me?
LIMOSS API Gateway and all APIs provided via the LIMOSS API Gateway will be unavailable to all Prod users during the maintenance window.

LIMOSS SSO authentication and access to other services such as DDM are not expected to be impacted by this outage.

What action must I take?
All organisations are requested to:
1. Inform relevant colleagues that this maintenance is taking place and that users may experience problems with the services listed above during the stated date and times.
2. During this maintenance window, users experiencing any problems calling APIs are advised to wait until the outage has completed and retry their request.

Next update
No further updates will be provided for this outage.

Support
For further information please contact the LIMOSS Service Desk servicedesk@limoss.london.
Sep 25, 12:40 BST
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